Chromecast (3rd gen) no enciende

Enzo1506 — Tue, 01 Oct 2024 15:40:44 GMT

buenas, tengo un problema desde hace un tiempo, mi chromecast cuando lo conecto no responde, solo mantiene una luz led blanca estatica y haga lo que haga no cambia, he intendado todo lo que decian en el foro, pero de igual manera, no encontre a nadie con el mismo problema, y no tengo forma de reiniciarlo porque no responde al boton.

Re: Chromecast (3rd gen) no enciende

lusvin — Fri, 04 Oct 2024 19:32:04 GMT

Hi @Enzo1506,

Thank you for reaching out to the community. I'm sorry to hear that your Chromecast 3rd generation won't turn on.

I would like to ask you some questions to gather more information about the status of the device and, with that, look for the best way to help you:

Was there any recent power outage?
Is the streaming device plugged in snugly and directly to the power outlet?
How is the streaming device receiving power? Did they use a power cable or USB port?
Has the customer tried plugging the streaming device into a different power outlet or USB port?

In the meantime, let's check some things that can be affecting your device:

Check that the power outlet is functional.
The Chromecast device has to be connected to a power outlet (not a surge protector).
Confirm that the power adapter isn't damaged.
Use the power cord that came in the box with the streaming device.

I will be waiting for your response. Keep me updated.

Best regards,

Lusvin.

topic Re: Chromecast (3rd gen) no enciende in Streaming

Chromecast (3rd gen) no enciende

Re: Chromecast (3rd gen) no enciende