topic Re: Accessibility to for an app in Streaming

BUG in Accessibility for an app

RickSchwarz — Wed, 09 Oct 2024 13:48:19 GMT

When i grant accessibility to an app it turns the option on and immediately off again.

This is with every app i try to do this to

Accessibility to for an app

RickSchwarz — Thu, 03 Oct 2024 16:23:08 GMT

When i grant accessibility to an app it turn the option on and immediately off again.

Please help me

Re: Accessibility to for an app

tajennifer — Sun, 06 Oct 2024 20:00:55 GMT

Hi RickSchwarz,

Thanks for posting. I'm sorry to hear about the accessibility issues you're having with the app. Don't worry, I can help. Could you please be more specific about the on and off option that is not working as you expected?

Please keep me posted.

Best regards,

Jenny

Re: Accessibility to for an app

RickSchwarz — Mon, 07 Oct 2024 10:23:42 GMT

As soon as i grant accessibilty to an app the ON toggle switcht turns on en becomes blue and then turns of and is grey again.

How do i send you a recording of this bug ?

Re: Accessibility to for an app

RickSchwarz — Mon, 07 Oct 2024 10:26:13 GMT

in Settings - Accebilty

Re: Accessibility to for an app

tajennifer — Mon, 07 Oct 2024 16:22:19 GMT

Hi RickSchwarz,

Thanks for your reply and the explanation of the situation that you are experiencing with the accessibility setting on the app. I would appreciate it if you could send us a video or the recording showing the toggle on and in blue color so we can further assist. Here's how to do it:

Enter the community.
Select the product
Click on “Start a conversation.”
You will see these screens.
Click on "Drag and drop here or browse files to attach".

Please let me know how that goes. I'll be waiting for your response.

Regards,

Jenny

Accessibility to for an app BUG

RickSchwarz — Tue, 08 Oct 2024 09:03:41 GMT

Hello Jenny

I dont see the option "Drag and Drop"

Re: Accessibility to for an app

RickSchwarz — Tue, 08 Oct 2024 09:10:15 GMT

Hello Jenny

I dont see the option "Drag and Drop"

Re: Accessibility to for an app

jenniffert — Tue, 08 Oct 2024 20:38:25 GMT

Hi @RickSchwarz,

Thanks for the reply!

In this case, I'd appreciate it if you could share some pictures about the accessibility issues you're having with the app by clicking on the "camera icon."

Additionally, to better assist you, I’d like to gather the following information:

What is the name of the app that you're experiencing this inconvenience with?
Do you have any Nest devices that are linked to this app? If so, what is the model of the Nest device?

Please feel free to share any additional details that might be helpful to assist you efficiently.

Best regards,

Jenniffer

Re: Accessibility to for an app

RickSchwarz — Wed, 09 Oct 2024 13:51:03 GMT

When i grant accessibility to an app it turns the option on and immediately off again.

This is with every app i try to do this to

Hello Jennifer

i have started a new conversiotion because here i can not add pictures or images.

In the new converstation i could

Re: Accessibility to for an app

RickSchwarz — Wed, 09 Oct 2024 13:52:44 GMT

Here they are

It does this with every app !

Re: Accessibility to for an app

RickSchwarz — Wed, 09 Oct 2024 14:20:47 GMT

Just in case, this is on the new Google TV Streamer !

Re: BUG in Accessibility for an app

JillG — Wed, 09 Oct 2024 16:40:19 GMT

Hi @RickSchwarz ,

Can you check for updates on the Google Streamer and install if available and reboot either way? This is for the high contrast option only??

Edit...I didn't realize that you were using Macro Droid. Try settings that are native to the Streamer and let MD's support know you are having an issue.

You can find this in: settings and then System and then About and then System update. Please let us know your firmware version and region.

Once you reboot and if you experience the same issue with the accessability settings please submit a feedback report via the device. (Also in the settings menu)

I will pass this thread over to our support team as well.

Jill

Re: BUG in Accessibility for an app

Tony26 — Wed, 09 Oct 2024 15:26:43 GMT

Can you send the information from this post to your support team? Please, I beg you very much!🙏 https://www.googlenestcommunity.com/t5/Streaming/How-about-de-interlacing-in-the-new-Google-TV-Streamer/td-p/647806

Re: BUG in Accessibility for an app

owchen916 — Wed, 06 Nov 2024 23:16:35 GMT

Are there any updates to this issue? I am encountering the same problem on the Google TV streamer. On my Google Pixle phone that is also on Android 14, I get the warning that restricted settings need to be enabled for the app, and when I do that then I can keep accessibility turned on for my sideloaded apk. Unfortunately, that behavior doesn't occur on the Google TV streamer though it is also on Android 14.