https://www.googlenestcommunity.com/t5/Streaming/Chromecast-hd-won-t-connect-to-network/m-p/653925#M58450 <P>Got chromecast hd - set up fine<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span>.</P><P>Bought another for upstairs tv. Exactly the same model.</P><P>Started to set up second chromecast on other tv. For as far as looking for network - All ok finds correct network - but it won't connect to wifi network.</P><P>I've tried: factory reset of chromecast:&nbsp; switching off and unplugging both chromecast and wifi router:&nbsp; uninstalling and reinstalling g home on my android phone: setting up using remote as well as g home:&nbsp; using Qr code and code: talking the chromecast to downstairs tv, where original chromecast works fine:&nbsp; original chromecast still works on downstairs tv: tried original chromecast on upstairs tv and that still works. Any suggestions other than new chromecast isn't working properly?&nbsp;</P> Tue, 05 Nov 2024 19:19:21 GMT Fransafe 2024-11-05T19:19:21Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-hd-won-t-connect-to-network/m-p/653925#M58450 <P>Got chromecast hd - set up fine<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span>.</P><P>Bought another for upstairs tv. Exactly the same model.</P><P>Started to set up second chromecast on other tv. For as far as looking for network - All ok finds correct network - but it won't connect to wifi network.</P><P>I've tried: factory reset of chromecast:&nbsp; switching off and unplugging both chromecast and wifi router:&nbsp; uninstalling and reinstalling g home on my android phone: setting up using remote as well as g home:&nbsp; using Qr code and code: talking the chromecast to downstairs tv, where original chromecast works fine:&nbsp; original chromecast still works on downstairs tv: tried original chromecast on upstairs tv and that still works. Any suggestions other than new chromecast isn't working properly?&nbsp;</P> Tue, 05 Nov 2024 19:19:21 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-hd-won-t-connect-to-network/m-p/653925#M58450 Fransafe 2024-11-05T19:19:21Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-hd-won-t-connect-to-network/m-p/654524#M58540 <P data-sourcepos="3:1-3:3">Hi Fransafe,</P> <P data-sourcepos="3:1-3:3">&nbsp;</P> <P data-sourcepos="5:1-5:178">Thanks for reaching out. I understand that your Google Nest Chromecast device isn't connecting to the network. I know this can be frustrating, but don't worry, I'm here to help!</P> <P data-sourcepos="5:1-5:178">&nbsp;</P> <P data-sourcepos="7:1-7:101">Before I can assist you further, I'll need to ask a few questions to better understand the situation:</P> <P data-sourcepos="7:1-7:101">&nbsp;</P> <UL data-sourcepos="9:1-12:0"> <LI data-sourcepos="9:1-9:46">What is the model of the phone you're using?</LI> <LI data-sourcepos="10:1-10:77">Was your Google Chromecast device connecting to another account or WiFi network previously?</LI> <LI data-sourcepos="11:1-12:0">Did the inconvenience start during the setup process or after it was completed?</LI> </UL> <P>&nbsp;</P> <P data-sourcepos="13:1-13:34">I'll be waiting for your response.</P> <P data-sourcepos="13:1-13:34">&nbsp;</P> <P data-sourcepos="15:1-16:6">Regards,</P> <P data-sourcepos="15:1-16:6">&nbsp;</P> <P data-sourcepos="15:1-16:6">Manuel</P> Fri, 08 Nov 2024 23:58:05 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-hd-won-t-connect-to-network/m-p/654524#M58540 maedacortez 2024-11-08T23:58:05Z