Chromecast Flickers Black and Dolby Vision Appears

Echo5Giraffe — Sat, 02 Nov 2024 18:02:19 GMT

I am no longer able to reply to the previous conversation I had started concerning this issue. Here is the link for my previous conversation:

https://www.googlenestcommunity.com/t5/Streaming/Chromecast-Flickers-Black-and-Dolby-Vision-Appears/m-p/640026/highlight/true#M56497

After trying all the troubleshooting steps, and the problem increasing in frequency, I finally factory reset my device. However, the problem is still occurring.

Re: Chromecast Flickers Black and Dolby Vision Appears

SoriaD_ — Tue, 05 Nov 2024 21:17:11 GMT

Hello @Echo5Giraffe

Thanks for reaching out to our Nest Community. We apologize for all the inconvenience with your Google Chromecast. Don't worry; I'm happy to help you with that.

Since you tried the steps and they didn't work, my specialized team is looking to help you. I will need more information from you, and it would be preferable if you could provide it privately. I am sharing a link to a form that you must complete so that we can analyze this further situation.

Feel free to keep us posting when you complete this form, we will contact you to resolve this situation.

Best regards,

Douglas.

topic Re: Chromecast Flickers Black and Dolby Vision Appears in Streaming

Chromecast Flickers Black and Dolby Vision Appears

Re: Chromecast Flickers Black and Dolby Vision Appears