topic Re: Some features on Youtube App not functional in Streaming

Some features on Youtube App not functional

WKJames — Tue, 05 Nov 2024 07:27:16 GMT

After logging into YouTube with a specific account (with YouTube Premium) through Google Streamer, none of the buttons—such as "Settings," "Save," "Comments," "Channel," “Super Thanks”etc.—respond when playing videos, whether using the Google Streamer remote control or the Google TV app. This issue started around November 3rd. However, if switched to an account without YouTube Premium, it works normally. Resetting the Google Streamer and reinstalling the YouTube app have both been tried, but the issue remains unchanged.

Re: Some features on Youtube App not functional

WKJames — Wed, 06 Nov 2024 00:52:36 GMT

I found a solution myself: after logging out in the YouTube app (switching to guest mode) and then logging back in, the functionality returned to normal.

Re: Some features on Youtube App not functional

catheryn — Fri, 08 Nov 2024 07:13:45 GMT

Hi @WKJames,

Thanks for posting in the community and letting us know the issue has been resolved.

If you have further questions or concerns about any Google Nest product, feel free to post them.

We are here, ready to assist.

Warm regards,

Catheryn