Ethernet connection not available when connected to Google Streaming device 4K

arealplumber — Sun, 17 Nov 2024 00:09:59 GMT

I recently bought a Google 4K Streaming device. It has an ethernet port on the device. However when I connect my network it only allows WIFI networks to connect. I have used a new cable. Confirmed internet at the ethernet connection and made sure the cable is pushed in all the way. I can't seem to find any information on the ethernet port on the device and also how to set up using the ethernet connection.

Anyone?

Re: Ethernet connection not available when connected to Google Streaming device 4K

Jeremyg — Wed, 20 Nov 2024 02:31:31 GMT

Hi @arealplumber ,

Thanks for reaching out to the community. I am sorry that you are having issues with your thermostat, but no need to worry; help is here.

We appreciate all of your previous troubleshooting efforts to connect with our community. I need to know a few things about your Nest device in order to provide you with a better resolution.

When did the issue first occur?
Are you trying to connect to the 2.4 GHz or the 5 GHz network?
Do you see a blinking LED light? If so, what is the color?

I'll be waiting for your response; any additional details you can provide will be helpful.

Best regards,

Jeremy.

topic Re: Ethernet connection not available when connected to Google Streaming device 4K in Streaming

Ethernet connection not available when connected to Google Streaming device 4K

Re: Ethernet connection not available when connected to Google Streaming device 4K