topic REmote for google tv streamer freezes Have to remove batteries and replace to get it working in Streaming

REmote for google tv streamer freezes Have to remove batteries and replace to get it working

greggy51 — Tue, 26 Nov 2024 05:23:11 GMT

The remote on my google tv streamer freezes regularly I have to take the batteries out and put them back in to unfreeze

Re: REmote for google tv streamer freezes Have to remove batteries and replace to get it working

AndyCr15 — Wed, 27 Nov 2024 07:34:17 GMT

I've only had mine a few hours, I don't think the remote froze, but I think the centre button got stuck in which rather made a mess of operating. I didn't realise until after I pulled the power on the device and rebooted.

Re: REmote for google tv streamer freezes Have to remove batteries and replace to get it working

Guarcax — Fri, 29 Nov 2024 06:47:27 GMT

Hi folks!

@AndyCr15 thanks for your recommendations. I’m glad to hear you were able to get your Voice Remote working again.

@greggy51 thanks for posting in the community. I'm sorry for the inconveniences that you are experiencing with your Google TV Streamer Voice Remote. I can see that your Voice Remote freezes and it is a normal behavior. You have tried rebooting the remote by taking out and putting back the batteries but are still having the same behavior after a while. Let me help you with this.

To further assist you, I need some extra information:

How long was the remote functional before the issue started?
Are there any error messages from the Google TV Streamer when this issue occurred?
What type of batteries are you using? Are they the original batteries included in the box?
Have you tried factory resetting the Voice Remote?

In the meantime, you can check the next article for further information: Troubleshoot the Chromecast or Google TV Voice Remote.

I’ll be waiting for your response.

Regards,

Daniel.