Chromecast HD not starting anymore

Karami — Wed, 18 Dec 2024 11:16:00 GMT

My Google Chromecast just worked fine for over a year. Since yesterday, it does not start anymore.

It's connected via HDMI. When starting, I see the loading page for google TV and then nothing happens anymore.
I restarted our WiFi (working well for all other products) and I have disconnected the device from the power supply for the whole night. The LED light on the back lights up white. Even if I press and hold the button for more than 30 seconds, nothing changes.

Re: Chromecast HD not starting anymore

moralesvicente — Sun, 22 Dec 2024 02:06:20 GMT

Hello Karami,

Thanks for reaching out to the Google Nest Community Forum. I’m sorry to know that your Google Chromecast is not starting up, so don’t worry; it's a pleasure to help you.

To get a better understanding of the situation, please help me out by answering the following questions:

What model of Chromecast do you have? For reference, check out this article: Chromecast specifications.
When did the trouble first occur?

Additional information I can suggest is to perform a factory reset, checking this article: How to factory reset your Chromecast.

If you have any more information that could be helpful, please let me know.

Best regards,

Daniel

topic Re: Chromecast HD not starting anymore in Streaming

Chromecast HD not starting anymore

Re: Chromecast HD not starting anymore