topic Cannot see Chromecast Audio until I restart my phone in Streaming

Cannot see Chromecast Audio until I restart my phone

PauloON — Tue, 24 Dec 2024 15:48:34 GMT

Hi guys!

I have Chromecast Audio and I have a problem where I cannot find it using my phone, neither via Google Home app or Spotify app. It doesn't show up UNTIL I restart my phone, then it works perfectly. I just need to restart my phone, not my router neither the Chromecast device.

When I do this I can use it normally, but then after a few hours after stop using it, the problem start happening again, until I restart my phone again for it to work.

I believe Chromecast Audio uses a hidden app for locating the device, and my Samsung phone is possibly forcing this app to "hibernate" after a few time idle, until I restart it.

Any clues how to fix this?

Thanks,

Paulo.

Re: Cannot see Chromecast Audio until I restart my phone

Ashepherdson — Wed, 25 Dec 2024 04:53:00 GMT

Have seen this with Samsung phones ... Instead of a reboot , try turning your phones wifi off , then back on, and see if that works. Sadly I don't have a solution for you as I use a pixel phone, but if flipping the wifi works that may give you a better clue as to what the issue is!

Re: Cannot see Chromecast Audio until I restart my phone

kcruzgonzalez — Fri, 27 Dec 2024 17:53:17 GMT

Hi PauloON,

Thank you for posting in the community. I'm sorry that you're having trouble casting to the Chromecast Audio. I understand how frustrating this can be. I'm here to help.

Before I begin, I need to ask a few questions for further assistance:

Are you having the same issue with other cell phones?
When did the issue start?
Have you tried to see if you have pending software updates on your cell phone?
Can you try to reboot Chromecast audio? (Disconnect the device from the power source for 30 seconds.)

Please keep me posted. I'll look forward to your response.

Regards,

Kevin

Re: Cannot see Chromecast Audio until I restart my phone

PauloON — Fri, 27 Dec 2024 17:57:22 GMT

Thanks Ashepherdson!

I did not try that before and it worked!
So simple, and I didn't think of it. Thanks a lot.

Happy new year!
Paulo.