topic Google TV Streamer (4K) Wireless Debugging in Streaming

Google TV Streamer (4K) Wireless Debugging

tw33k — Wed, 08 Jan 2025 18:01:26 GMT

every time the device reboots, wireless debugging gets turned off and i have to pair and connect again. it's a huge pain particularly since the port numbers to pair and connect also change.

Please fix this so it stays on after a reboot.

Re: Google TV Streamer (4K) Wireless Debugging

virnab — Mon, 13 Jan 2025 00:45:29 GMT

Hi tw33k,

Thank you for reaching out to our community.

I’m sorry to hear that your Google TV Streamer 4K is rebooting and wireless debugging gets turned off. I understand how frustrating it is for you to pair and connect the device again every time it happens. No worries, help is here.

Before I start further troubleshooting, let me ask you a few questions:

When did the issue start?
Could you let me know the status of the Google TV Streamer 4K LED light?
Is the Google TV Streamer 4K discoverable in the Google Home app?
Are you getting any error messages in your Google Home app when you have this inconvenience?
Could you please let me know if you're seeing a message on your TV screen and what it says?
How far from the router is your Google TV Streamer 4K?
Is your Google TV Streamer 4K currently connected to a 2.4 GHz or 5 GHz network?
Have there been any recent changes to your environment, such as a change in Wi-Fi network or recent outages?
What is the make and model of the mobile device you're using to set up your Google TV Streamer 4K?
Is the Google TV Streamer 4K firmware updated?
Could you please perform an internet speed test while you are streaming a movie with your Google TV Streamer 4K?
Could you please double-check if your WiFi network can support the number of devices that are connected?

Thanks for your kind attention; I will be looking forward to your answer.

Best regards,

Virna

Re: Google TV Streamer (4K) Wireless Debugging

tw33k — Mon, 20 Jan 2025 16:25:06 GMT

I'm sorry but none of those questions have anything to do with the issue. It's not a connection issue.
Wireless debugging needs to remain enabled and connected until I disconnect.

Re: Google TV Streamer (4K) Wireless Debugging

virnab — Tue, 21 Jan 2025 19:29:05 GMT

Hi tw33k,

I appreciate you sharing your concern with us about utilizing your Google TV Streamer 4K with Wi-Fi debugging enabled until you disconnect it. I'm pleased to help you discover the proper answer.

At this moment, based on the settings features available for the Google TV Streamer 4K, I found that keeping the WiFi debugging mode enabled is not included in the device features.

Please consider sharing your thoughts directly with our development team through this feedback form. Your input will help us prioritize features and ensure that we're meeting the needs of our diverse user base.

Feel free to keep us posting if you have more questions.

Best regards,

Virna