https://www.googlenestcommunity.com/t5/Streaming/Audio-disappears/m-p/672848#M60380 <P>Hi&nbsp;Rosscoc,&nbsp;<BR /><BR /></P> <P data-pm-slice="1 3 []">Thanks for reaching out to the community! I'm sorry to hear your Google streamer's audio disappears. I appreciate that you've already tried troubleshooting by unplugging and reconnecting the HDMI and rebooting both the TV and the streamer. I'm here to help!</P> <P>To gather some details, I'd like to ask the following questions:</P> <OL> <LI>What's your Google streamer's model? Here is a link to the specifications for your Google streamer: <A href="https://support.google.com/chromecast/answer/3046409?hl=en#zippy=" target="_self">Chromecast and Google TV Streamer specifications</A></LI> <LI>Is the TV connected to an external receiver, soundbar, or speakers?</LI> <LI>Is the TV on mute?</LI> <LI>Do you use an HDMI monitor?</LI> <LI>Are you casting from a computer or from a mobile device or tablet?</LI> </OL> <P><SPAN>Let me know if you have any additional information; it’ll be helpful.<BR /><BR /></SPAN>Best regards,<BR />Juan</P> Tue, 28 Jan 2025 01:36:40 GMT JuanCH 2025-01-28T01:36:40Z https://www.googlenestcommunity.com/t5/Streaming/Audio-disappears/m-p/671651#M60178 <P>Whenever I switch on my Google Streamer and load an app to watch video I get maybe 3 to 5 seconds of audio and then just silence. If I unplug and reseat the HDMI I get the same 3 to 5 seconds of audio and then nothing. Same result if I reboot the TV or streamer. Does anyone have any thoughts as I'm at my wits end&nbsp;</P> Thu, 23 Jan 2025 12:24:39 GMT https://www.googlenestcommunity.com/t5/Streaming/Audio-disappears/m-p/671651#M60178 Rosscoc 2025-01-23T12:24:39Z https://www.googlenestcommunity.com/t5/Streaming/Audio-disappears/m-p/672848#M60380 <P>Hi&nbsp;Rosscoc,&nbsp;<BR /><BR /></P> <P data-pm-slice="1 3 []">Thanks for reaching out to the community! I'm sorry to hear your Google streamer's audio disappears. I appreciate that you've already tried troubleshooting by unplugging and reconnecting the HDMI and rebooting both the TV and the streamer. I'm here to help!</P> <P>To gather some details, I'd like to ask the following questions:</P> <OL> <LI>What's your Google streamer's model? Here is a link to the specifications for your Google streamer: <A href="https://support.google.com/chromecast/answer/3046409?hl=en#zippy=" target="_self">Chromecast and Google TV Streamer specifications</A></LI> <LI>Is the TV connected to an external receiver, soundbar, or speakers?</LI> <LI>Is the TV on mute?</LI> <LI>Do you use an HDMI monitor?</LI> <LI>Are you casting from a computer or from a mobile device or tablet?</LI> </OL> <P><SPAN>Let me know if you have any additional information; it’ll be helpful.<BR /><BR /></SPAN>Best regards,<BR />Juan</P> Tue, 28 Jan 2025 01:36:40 GMT https://www.googlenestcommunity.com/t5/Streaming/Audio-disappears/m-p/672848#M60380 JuanCH 2025-01-28T01:36:40Z