topic Re: My chromecast doesn't optimize screen casting in Streaming

My chromecast doesn't optimize screen casting

benidorm32 — Tue, 28 Jan 2025 21:06:45 GMT

Hi, until a year and a half ago, when I sent the screen to the Chromecast, the option to optimize appeared and it did it correctly.

A while ago, it stopped optimizing. It gives me the option to optimize, but when I click on it from my laptop, the Chromecast jumps to the home screen, and starts casting again but without optimizing. I don't know what else to try.

I've tried restarting, changing HDMI, everything.

Re: My chromecast doesn't optimize screen casting

DeboraJ — Sat, 01 Feb 2025 05:53:15 GMT

Hi @benidorm32

Thank you for reaching out to the community! I understand that you were having some inconveniences with the optimization on your screen casting using your chromecast. Let me assist you with that!

Before we continue with the troubleshooting steps, I need to know more information to provide you with more accurate troubleshooting steps

When did the problem start?
What type of Chromecast do you have?
What are you trying to cast?
What device are you trying to cast from (computer, phone, tablet, etc.)?
Have you tried using another device to cast?

Once you have the information, I will be ready to assist you!

Best regards,

Debora

Re: My chromecast doesn't optimize screen casting

benidorm32 — Sat, 01 Feb 2025 15:17:10 GMT

Hi, Debora, thank you for helping.

When did the problem start? Around 1 year ago
What type of Chromecast do you have? Google Chromecast HD
What are you trying to cast? Streaming content (from some websites)
What device are you trying to cast from (computer, phone, tablet, etc.)? Computer
Have you tried using another device to cast? No

Re: My chromecast doesn't optimize screen casting

DeboraJ — Sat, 08 Feb 2025 05:59:52 GMT

Hi @benidorm32

Thank you for the information provided! I have some steps for you! You will find half of the steps on the next website:

Display settings for Chromecast with Google TV and Google TV Streamer

And the others, are recommendations that I can give you about this inconvenience:

Try to restart your Chromecast device.
Try to reboot your device from the app.
If you notice that the steps and the settings are not working after trying the steps, you could perform a factory reset. If you don’t know how to do it, don’t worry! Here you will find the information required:
How to factory reset your Chromecast or Google TV Streamer

Let me know if those steps work! I will be waiting for any updates or concerns that you may have.

Best regards,

Debora