topic Re: Chromecast no longer works after firmware upgrade to 1.56.264660. in Streaming

Chromecast no longer works after firmware upgrade to 1.56.264660.

Richard_ — Tue, 28 Sep 2021 06:20:02 GMT

About a week ago, my Chromecast Ultra stopped being available for casting. I looked and noticed it had upgraded the firmware to 1.56.264660. Prior to the upgrade, everything worked fine. It is still available in the Home app - I can reboot it from the app and have even factory reset the device. But I can't cast - It shows up with the message "Available for specific video sites." It doesn't even work with YouTube or Google TV. I've have also noted the ambient mode no longer works correctly.

I have noticed it is also generating an insane amount of traffic - it will make around 10,000 DNS lookups in just a few minutes to various Google related sites - time.google.com etc.

I have children and do use DNS filtering to keep them safe online, so devices cannot go around my DNS service. The device is getting answers to all the DNS queries from the DNS service. None of the request are being blocked - so that should allow them to work. However, Google DNS servers are not available to any device within my network so they are forced to use the DNS service that filter's adult content and other abusive material.

Anyone else having issues with the Chromecast since the latest firmware?

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

RevSoul — Wed, 20 Oct 2021 00:13:08 GMT

I happen to notice the same 3 weeks ago too. There goes casting my out of market nhl games to my tv...

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

Jay_Mann — Mon, 08 Nov 2021 08:42:47 GMT

I have the same issue and my Chromecast Ultra isn't working anymore and it's useless now. I've tried everything but it is corrupted. I am able to setup the device without actually seeing any setup PIN on TV (what Google Home app asks) but the screen remains blank and nothing is connected to TV. I can connect to it via Google Home and see the screen pictures changing but it does not cast anything.

The actual official latest firmware for Chromecast Ultra should be 1.50.250947 and 1.56.264660 not mentioned anywhere. The key question is that how can I set it back to the official level?

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

Jeran — Fri, 12 Nov 2021 17:24:33 GMT

Hey there Jay_Mann,

If you take a look at the current Chromecast production firmware version, the most current version is 1.50.250947. Let me just ask you a couple of questions about what's happening:

What is the model number of your Chromecast?
In the Google Home app, does it show 1.56.264660 as your Chromecast firmware version?
What version of Google Home are you using?
Have you already attempted a Factory Data Reset on the Chromecast?

I look forward to your response! Also, if you had any other questions or concerns, please let me know.

Best regards,

Jeran

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

Shock — Sat, 13 Nov 2021 08:28:02 GMT

I have similar problem, some feature broken after update.

Mine is Chromecast 3rd Gen.

My firmware version is 1.56.275994 [screenshot]

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

muhammadashraf — Sun, 14 Nov 2021 14:01:27 GMT

Mine have chromecast 2 but after said firmware i m not able to coonect to 5ghz network

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

Jeran — Wed, 17 Nov 2021 18:46:50 GMT

Hey everyone,

If you have already attempted the basic troubleshooting, which involves rebooting and/or Factory Resetting those Chromecast devices, and you're still experiencing this issue, would you be willing to submit feedback via the Google Home app with logs enabled? Under the description, you can just put "Unable to cast 1.56". This will help our engineering team look deeper into this issue.

Best regards,

Jeran

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

Ishdemon — Sun, 21 Nov 2021 10:49:14 GMT

Same thing.. I am not able to connect chromecast to my 5Ghz wifi anymore. Was working fine and then it automatically updated. Why are you breaking a perfectly working product

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

FVA650 — Sun, 21 Nov 2021 11:09:59 GMT

До обновления до 1.56.264660 все работало нормально. Теперь на Wi-Fi 5 и 2,4 ГГц не может подключиться к интернету. Сброс не помогает. Провайдер - Акадо. Через провайдера Мегафон (раздача Wi-Fi телефоном) - работает нормально, но это не удобно. Установка версии 1.56.275994 не помогла. Регион Ultra заводом установлен US, работает на территории России.

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

RagewithAge — Sun, 28 Nov 2021 21:30:14 GMT

The chromecast on the 1.56275994 will connect on 5ghz, right after a power cycle the home app would connect, but fail after a few moments. After a factory reset, I moved the chromecast to the 2.5ghz Network and it seems to work and continue to be available to all apps.

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

muhammadashraf — Mon, 29 Nov 2021 09:47:31 GMT

mine is not even show the 5ghz network any more.

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

Shock — Mon, 29 Nov 2021 11:15:41 GMT

Mine don't show 5ghz network anymore and no longer can cast from my mac book pro (early 2015).

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

alic18 — Tue, 30 Nov 2021 08:53:09 GMT

Same here. Brand new chromecast, works fine on 2.4ghz, but fails on 5ghz. I've sent feedback. Cast Firmware version is 1.56.275994. How freakin annoying!

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

furkyougoogle — Fri, 03 Dec 2021 02:59:27 GMT

@Ishdemon wrote:
Same thing.. I am not able to connect chromecast to my 5Ghz wifi anymore. Was working fine and then it automatically updated. Why are you breaking a perfectly working product

Because they can. The only way this is likely to get fixed –the error message makes it perfectly clear that they have broken it deliberately for their own reasons– will be for users to threaten a class action against Google for deliberately breaking a product which they sold with working functionality.

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

theolin — Sat, 04 Dec 2021 13:29:49 GMT

Same here. Cast Firmware version is 1.56.275994. works for a few years with 5GHz, but now only can work with 2.4GHz. reset to factory doesn't downgrade back to 1.50.xx. help.

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

pappamental — Sat, 04 Dec 2021 15:01:42 GMT

On firmware 1.56.275994 on my Chromecast 2 and can confirm the issues with 5GHz network and that connecting to 2.4GHz solves the problem for now. 👌🏻

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

uthpalawe — Sat, 04 Dec 2021 16:15:43 GMT

Same story here. Chromecast 2 (firmware version 1.56.275994) cannot connect 5 GHz network but 2.4 GHz work. The casts suffer in quality as 2.4 GHz is not fast enough 😞

It worked fine before the upgrade.

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

v-tyyli — Sun, 05 Dec 2021 14:17:17 GMT

I suddenly got bad issues on my Chromecast (Gen 2 iirc). Constantly dropping from network, casting is impossible.

Checked the Cast fw version and it's 1.56.275994.

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

Jeran — Tue, 07 Dec 2021 17:29:34 GMT

Hey there everyone,

I just wanted to let you all know that our engineering team is working on a fix. What we recommend everyone who is experiencing this issue do for now is file feedback with the description being "CCT3 Unable to connect to 5G" with logs enabled.

There is also currently a workaround for the issue as well! It has been reported that the Chromecast should function properly if you set your Wi-Fi channel between 36-140, not more than 140. Any channel more than 140 is not supported by the 2nd Gen Chromecast and the Chromecast Ultra with this current firmware issue.

Thank you all for your patience on this!

Best regards,

Jeran

Re: Chromecast no longer works after firmware upgrade to 1.56.264660.

muhammadashraf — Wed, 08 Dec 2021 08:15:23 GMT

I have done the reporting many times by submitting feedback, hope to see the solution soon.