topic Re: Chromecast doesn't detect my Star+ subscription in Streaming

Chromecast doesn't detect my Star+ subscription

Acido — Thu, 02 Dec 2021 17:09:28 GMT

I'm loving my Chromecast with Google tv, but it doesn't detect my Star+ subscription. When you select a title there's a button with the logo of the app and "watch now" under it, that's for every app that you're subscribed to. I see it with Disney+, Netflix, HBO Max and Primer Video, but with titles on Star+ it says "subscribe" instead of "watch now", despite having a subscription and being completely signed in. It wouldn't bother me but I noticed that all the Star+ titles are left out of my recommendations and I would like them to be included. Any idea why this could be?

I already checked "manage subscriptions" and it won't fix it.

Re: Chromecast doesn't detect my Star+ subscription

djtetei — Thu, 02 Dec 2021 17:52:58 GMT

Try to enable applications only mode, then disable it, to display personalized recommendations again.

Alternatively, reboot the Chromecast device - unplug it from the main power grid for about 5 minutes then plug it back in.

Re: Chromecast doesn't detect my Star+ subscription

Acido — Sun, 05 Dec 2021 16:56:56 GMT

I did this and now I can see the app's recommendations being included. It still shows the button as "subscribe" instead of "watch now", but otherwise I'm satisfied. Thank you!

Re: Chromecast doesn't detect my Star+ subscription

Jeran — Mon, 06 Dec 2021 18:03:23 GMT

Hey there!

It looks like djtetei was able to help out Acid, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran