topic Re: Error when cast Netflix or Amazon Prime in Streaming

Error when cast Netflix or Amazon Prime

dannnwolf — Mon, 29 Nov 2021 17:09:18 GMT

Problem:

1. Opened Netflix and cast it to the Chromecast.

2. Upon waiting for 5 minutes the error message :'SSCR-S4010-2203-2473-G' popped up.

2.1 Error Message: Failed to establish a session with the selected device

2.2 Googling this error: https://help.netflix.com/en/node/118432 (which says they don't have a solution)

3. Then opened Amazon Prime and attempted to cast, but the application closed on the Chromecast

4. After doing so, restarted the router and Chromecast. The error persisted

Re: Error when cast Netflix or Amazon Prime

djtetei — Tue, 30 Nov 2021 10:45:25 GMT

Clear Netflix cache and reboot your phone.

Reboot Chromecast - unplug it from the main power grid for about 5 minutes then plug it back in.

Re: Error when cast Netflix or Amazon Prime

Jeran — Mon, 06 Dec 2021 19:48:54 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Error when cast Netflix or Amazon Prime

Jeran — Tue, 07 Dec 2021 21:24:17 GMT

Hey there!

We haven't heard back from tannnwolf, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran