topic Re: Chrome casts not working in Streaming

Chrome casts not working

Ruki — Thu, 09 Dec 2021 05:02:35 GMT

Hi is there Known issues or some kind of update that caused Chrome devices to stop working?

My Chrome cast as well as my aunt who is 10km away from me both stopped Working as of yesterday.

Tried all trouble shooting options. It connects on Google home but when I try to cast from Netflix and other supported apps in say not connected.

Re: Chrome casts not working

Nickee_P — Thu, 09 Dec 2021 08:55:07 GMT

Mine also stopped working yesterday. And I followed all the help steps with no luck.

Re: Chrome casts not working

Nickee_P — Thu, 09 Dec 2021 10:42:16 GMT

Ok so after taking a break and then trying everything again, I realised I hadn't tried turning my modem off at the wall. That seems to have done the trick...for now 🤞🤞

Re: Chrome casts not working

djtetei — Thu, 09 Dec 2021 11:40:30 GMT

Check your internet connection.

Reboot both the Chromecast device and your WiFi router - unplug them from the main power grid for about 5 minutes then plug them back in.

Re: Chrome casts not working

Ruki — Thu, 09 Dec 2021 20:14:35 GMT

Thanks the good old turn it off turn it on worked. Yes that the only thing I didn't do as well. Working g all good

Re: Chrome casts not working

Ruki — Thu, 09 Dec 2021 20:15:22 GMT

Thanks it worked

Re: Chrome casts not working

Jeran — Fri, 10 Dec 2021 16:59:32 GMT

Hey there!

It looks like djtetei was able to help out Ruki, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran