topic Re: Ambient mode, recent highlights is showing someone else's photos in Streaming

Ambient mode, recent highlights is showing someone else's photos

Jmorton05 — Thu, 11 Nov 2021 16:59:48 GMT

Recently, we have been getting photos in the recent highlights that are not ours.

Trying to find out if anyone else has this and how to stop it from happening.

We have been running this for years and just recently has happened.

Re: Ambient mode, recent highlights is showing someone else's photos

Jeran — Thu, 09 Dec 2021 20:26:56 GMT

Hey there Jmorton05,

I apologize about the late response, thank you for being patient! Were you able to fix that Ambient Mode issue? If not, I'd be happy to help out, as this issue is pretty strange! Let me just ask you some questions about what's happening:

When did this issue start happening?
Are you using Google Photos on your Ambient Mode?
Have you attempted to change the images Ambient Mode uses?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Ambient mode, recent highlights is showing someone else's photos

Jeran — Tue, 14 Dec 2021 18:18:41 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Ambient mode, recent highlights is showing someone else's photos

GarrettDS — Wed, 15 Dec 2021 22:22:20 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS