topic Re: Chromecast firmware update in Streaming

Chromecast firmware update

davidjurss — Mon, 13 Dec 2021 21:15:57 GMT

Today when I started my TV, I got an update notification, hangs at 0%, and fails shortly afterwards. Now it says there's a network failure, but there's nothing wrong with my network. Device shows current firmware update, so I'm not sure why it's trying to update.

Any way around this, or what could be triggering it to update when it's not needed?

Re: Chromecast firmware update

djtetei — Mon, 13 Dec 2021 21:36:47 GMT

Reboot the Chromecast device - unplug it from the main power grid for about 5 minutes then plug it back in. Observe behaviour.

Re: Chromecast firmware update

davidjurss — Mon, 13 Dec 2021 21:56:07 GMT

I've done that, to include a factory reset. Still no change.

Re: Chromecast firmware update

djtetei — Mon, 13 Dec 2021 22:15:14 GMT

You could try to forget the wifi network and reconnect. If that won't work, hard reset the Chromecast device using its built-in button.

Re: Chromecast firmware update

costa11 — Tue, 14 Dec 2021 00:10:11 GMT

any luck?

have the same problem for almost two weeks now and cant solve it.. Tried everything there is, factory reset etc.. If only we could connect to PC to flash it and install old firmware.

Wish i could get my money back and buy a good tv dongle.

Re: Chromecast firmware update

davidjurss — Tue, 14 Dec 2021 00:42:33 GMT

No, can't figure it out. I've done everything suggested, and finally just gave up and bought a new one with the remote.

Re: Chromecast firmware update

costa11 — Tue, 14 Dec 2021 01:23:53 GMT

Its just outrageous that they can break a working piece with faulty software with no way to fix it which forces you to spend more money

Re: Chromecast firmware update

TheRealParte — Tue, 14 Dec 2021 17:03:27 GMT

i have the same problem with the Chromecast 2 and 3 ...

Re: Chromecast firmware update

yokoai — Wed, 15 Dec 2021 02:23:12 GMT

我的有兩個Chromecast 2 同樣都是更新中 0 % 後失敗，無論是恢復原廠或是重新開機，都無法更新完成🤬

Re: Chromecast firmware update

Pie — Wed, 15 Dec 2021 21:09:16 GMT

Same issue with Chromecast 2 since this week, update stuck at 0% (after factory reset)
Looks like something is wrong at Google's end? Maybe update files/server offline(?)
https://www.reddit.com/r/Chromecast/comments/rgv6le/chromecast_update_keeps_failing/
https://www.reddit.com/r/Chromecast/comments/r4v26a/chromecast_update_stuck_at_0/

Re: Chromecast firmware update

davidjurss — Thu, 16 Dec 2021 00:16:40 GMT

It's gotta be something on Googles end. It had the current firmware so there was no reason to update, but what they're describing is exactly what's going on with mine. Oh well, got a new one anyway.

Re: Chromecast firmware update

Pie — Thu, 16 Dec 2021 17:33:20 GMT

Update: my phone is an Android 12 handset but got desperate after at least a dozen attempts but managed to get it working using a friend's iPhone (with latest iOS and Google Home apps).
Might be a coincidence but this is what worked for me:
- on iPhone (on home Wifi) launched Google Home app and made sure I was signed in
- Clicked the + and chose 'Add to home' > 'Create New Home' called Test
- Then added the Chromecast 2 to this new home. This time the firmware update didn't get stuck at 0%, progressed pretty quickly
- Once it was all working moved the Chromecast to my own home and deleted the test Home

Weird that this week never got to it to work after numerous attempts and factory resets using my Android handset (which is fully up-to-date) and that it worked straightaway using an iPhone?!
Do you have access to an iPhone? Might not work, but did work for me.

Re: Chromecast firmware update

Jeran — Tue, 21 Dec 2021 16:42:30 GMT

Hey there,

I'm sorry to hear that your Chromecast is giving you some update issues! I know I'd be a little annoyed if my device got stuck in an update loop. Go ahead and give these steps a try, and let me know if they help out:

Confirm that the device is plugged into the power outlet, and is not powered by the TV.
Make sure that the Chromecast device is within 15 feet from the router
Forget the network by factory resetting the device, or using the Google Home app.
Reboot the router.
If you are able, try setting up the Chromecast using another device, such as a tablet or phone.

I look forward to your response, and if you have any other questions or concerns for me, please let me know/

Best regards,
Jeran

Re: Chromecast firmware update

davidjurss — Tue, 21 Dec 2021 17:45:53 GMT

Tried all of that. My router is within 5 feet of the Chromecast and I wasn't having any other network issues. It didn't even need to update, as it was on its latest firmware.

Re: Chromecast firmware update

yokoai — Wed, 22 Dec 2021 03:33:12 GMT

Chromecast 出現更新問題不是使用者的問題, 路由器網路電源供電都沒問題,如果是自己的問題那只是單一事件,問題是有很多使用者都出現一樣的問題,所以很確定是Chromecast 有問題.

Re: Chromecast firmware update

TheRealParte — Wed, 22 Dec 2021 09:39:55 GMT

The problem is on Googles side, not from the users. Very sad that it is not taken care of the Problem!

Re: Chromecast firmware update

yokoai — Fri, 24 Dec 2021 08:43:33 GMT

我的兩個Chromecast 2，更新停留在 0% 問題解決了

我的結論 Chromecast 2 更新會挑 WIFI , 所以多嘗試其他的路由器 , 或是用手機熱點分享 , 或是用其他手機熱點分享

Re: Chromecast firmware update

Loue — Sun, 02 Jan 2022 06:12:23 GMT

Didn't work for me =(

Re: Chromecast firmware update

Lafual — Tue, 11 Jan 2022 12:18:03 GMT

Same problem here. Tried all of the above.

Re: Chromecast firmware update

yocen — Thu, 13 Jan 2022 09:59:47 GMT

Same issue. Done all of the above but nothing.

😡😡😡😡😡😡