topic Re: Apps shut down when starting a movie in Streaming

Apps shut down when starting a movie

Question4you — Tue, 07 Dec 2021 22:00:05 GMT

I select an app, let's say CBS News. I select the show 60 minutes to watch. The second I click select/play the app closes and goes back to Google TV home screen. It does this on Disney app, Apple TV app, and others. It does not do this on Netflix, Prime, or a few other apps. I tried uninstall and install new, but it's still happening. Help??

Re: Apps shut down when starting a movie

djtetei — Wed, 08 Dec 2021 12:26:48 GMT

Try to reboot the Chromecast device - unplug it from the main power grid for about 5 minutes then plug it back in.

Re: Apps shut down when starting a movie

Jeran — Mon, 13 Dec 2021 19:31:50 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Apps shut down when starting a movie

Jeran — Tue, 14 Dec 2021 19:37:06 GMT

Hey there!

We haven't heard back from Question4you, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran