topic Re: Chromecast will not connect to device at all in Streaming

Chromecast will not connect to device at all

Stogie — Wed, 15 Dec 2021 01:25:47 GMT

I have just changed internet providers and have rebooted/reset the chromecasts in my house. I have 3. only one has connected and been restored with the new internet. The other 2 will not connect to my device that has Google Home. When I try to connect the device which is found in Google Home, it just sayscould not connect to your Chromecast. Why is this so hard to do??

Re: Chromecast will not connect to device at all

djtetei — Wed, 15 Dec 2021 08:45:28 GMT

If your router has dual band WiFi, setup different names and passwords for every WiFi bandwidth (2.4 GHz and 5 GHz).

Also, you might want to disable AP isolation on your WiFi router.

Re: Chromecast will not connect to device at all

Stogie — Thu, 16 Dec 2021 19:27:49 GMT

How do you disable the AP isolation?

Re: Chromecast will not connect to device at all

djtetei — Thu, 16 Dec 2021 19:41:26 GMT

You access your router administrative interface.

Re: Chromecast will not connect to device at all

Stogie — Thu, 16 Dec 2021 20:40:01 GMT

explain what to do as if I'm computer illiterate. As I'll also have to explain it to family members

Re: Chromecast will not connect to device at all

djtetei — Thu, 16 Dec 2021 20:52:09 GMT

Study you router user manual, learn how to acces the administrative interface and identify Access Point isolation settings.

Re: Chromecast will not connect to device at all

Stogie — Thu, 16 Dec 2021 20:59:09 GMT

Also, the internet wifi is only 2.4GHz only, not a 5GHz

Re: Chromecast will not connect to device at all

Jeran — Tue, 21 Dec 2021 16:53:36 GMT

Hey there Stogie,

Were you able to get those router settings fixed and get the Chromecast connected?

Just checking up,
Jeran

Re: Chromecast will not connect to device at all

Stogie — Wed, 22 Dec 2021 06:22:32 GMT

yes thanks. I managed to have the internet provider ensure the 5ghz and 2.4ghz done properly, a full factory reset of the chromecasts and got them working. thanks

Re: Chromecast will not connect to device at all

Jeran — Wed, 22 Dec 2021 16:55:41 GMT

Awesome, I am glad to hear you got those working again! In that case, I'm locking up the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran