topic Re: Google Home app in Streaming

Google Home app

Birdie — Sun, 12 Dec 2021 07:45:28 GMT

I have the google home app on my iPad. A couple of days ago it was working fine with my chrome cast and then it stopped. After numerous attempts to reconnect I reset my iPad, reinstalled google home app and even purchased a new chrome cast (thinking my other one was too old). Google home app connects to the chrome cast but come time to connect to wifi it can’t connect. Wifi is connected to other devices in the house. I’ve even turned it off at the power and restarted it. Please help

Re: Google Home app

djtetei — Sun, 12 Dec 2021 09:09:54 GMT

Hard reset the Chromecast device using its built-in button.

Re: Google Home app

Birdie — Sun, 12 Dec 2021 09:30:25 GMT

I have done that. Even went and purchased a new chrome cast 🤷🏻‍♀️

Re: Google Home app

djtetei — Sun, 12 Dec 2021 09:42:32 GMT

You didn't mention that you did a hard reset using the built-in button on the Chromecast body.

If you have a dual band WiFi router, set-up different names for 2.4 GHz and 5 GHz bandwidths.

Re: Google Home app

Jeran — Thu, 16 Dec 2021 17:49:15 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Google Home app

Jeran — Fri, 17 Dec 2021 17:58:03 GMT

Hey there!

We haven't heard back from Birdie, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran