topic Temporary wifi connection in Streaming

Temporary wifi connection

Shellz1234 — Thu, 13 Mar 2025 09:39:52 GMT

Hiya

I have an old 3rd generation chromecast that suddenly stopped working.

I tried doing a factory reset and a few other things but nothing worked. So I deleted the device thinking ll will just add it back in.

But now when I try to add it back/do a device set up, I do not get the option to choose my wifi connection. It appears to automatically try to set up a temporary connection.

All the help I've read tells me to select the device and remove the temporary connection.

But I can't select the device becausev ts not set up yet.

How do I stop ithe set up process from trying to set up the temporary connection.

Ps i also have uninstaller and reinstalled Home

And I've done numerous factory resets on the chromecast device

Ive also reset my routrr multiple times

Re: Temporary wifi connection

GabrielaG — Sun, 16 Mar 2025 19:34:26 GMT

Hi @Shellz1234,

Thanks for reaching out to the Google Nest community. I'm sorry to hear your Chromecast 3rd Gen stopped working. I'm happy to help you right now.

I appreciate your effort in performing troubleshooting steps to isolate the problem with your Chromecast. To get a better understanding of the situation, please help me out by answering the following questions:

Could you please let me know what the Chromecast firmware version is?
Are you using an Android or iPhone device to set it up?
How far from the router is your Chromecast?
What Wi-Fi frequency band do you try to connect to (2.4 GHz or 5 GHz)?
Have there been any recent changes to your environment, such as a change in the Wi-Fi network or recent outages?
What's your Internet Service Provider (ISP) and ISP speed?
What's the router brand and/or model?

Any additional details you can provide will be helpful.

Regards,

Gabriela

Re: Temporary wifi connection

Nick33 — Tue, 08 Apr 2025 07:50:06 GMT

Brand new got it in mail today, android, 6ft., I think the network cannot connect to the internet?

Re: Temporary wifi connection

Nick33 — Tue, 08 Apr 2025 07:54:01 GMT

Via satellite, our local ele tric company handles subs the internet