https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66497#M7111 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/3461i056371A7AFC375CB/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P> Sun, 19 Dec 2021 09:12:32 GMT Jemsharpe 2021-12-19T09:12:32Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66488#M7105 <P>Hi</P><P>my chromecast ultra has recently had a fault, all casting works fine, the image displayed however is showing interlaced lines across the whole screen and is jumping up and down as well, as if an old crt tv with a scrambled image. Was flashing orange and also pulsing orange light</P><P>have reset factory setting</P><P>changed hdmi ports</P><P>changed from dc power to USB port</P> Sun, 19 Dec 2021 09:00:25 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66488#M7105 Jemsharpe 2021-12-19T09:00:25Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66493#M7108 <P>Power the Chromecast device directly from the wall power output.</P> Sun, 19 Dec 2021 09:05:49 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66493#M7108 djtetei 2021-12-19T09:05:49Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66495#M7110 <P>I have done so exclusively, I only tried the usb of the tv to determine the power adapter wasn’t the issue</P> Sun, 19 Dec 2021 09:11:01 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66495#M7110 Jemsharpe 2021-12-19T09:11:01Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66497#M7111 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/3461i056371A7AFC375CB/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P> Sun, 19 Dec 2021 09:12:32 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66497#M7111 Jemsharpe 2021-12-19T09:12:32Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66499#M7112 <P>The interlaced lines could simply be from the video content being played. Some video materials are shot interlaced. Another possibility is that the video file was encoded with wrong flag settings.</P> Sun, 19 Dec 2021 09:17:28 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66499#M7112 djtetei 2021-12-19T09:17:28Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66501#M7114 <P>I understand how video can have interlaced lines but this is a new issue and the image is visibly jumping as well, I attached an image of the lines you can see which are on the ambient images</P> Sun, 19 Dec 2021 09:24:25 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66501#M7114 Jemsharpe 2021-12-19T09:24:25Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66502#M7115 <P>This behaviour is present on other video content also? If so, hard reset the Chromecast device and run the setup procedure again.</P> Sun, 19 Dec 2021 09:27:16 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66502#M7115 djtetei 2021-12-19T09:27:16Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66506#M7117 <P>It is present on all video and all holding screen/ambient images even when not casting, even on the google logo when booting up, even when the screen says performing a factory reset</P> Sun, 19 Dec 2021 09:37:06 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66506#M7117 Jemsharpe 2021-12-19T09:37:06Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66508#M7119 <P>Before performing a hard reset on the Chromecast device, try to reboot the TV by unplugging it from the main power grid for about 5 minutes.</P> Sun, 19 Dec 2021 09:41:38 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66508#M7119 djtetei 2021-12-19T09:41:38Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66510#M7120 <P>Hi djtetei</P><P>so a combination of disconnecting the tv from power and resetting the device seems to have worked, I had the issue yesterday and last night it worked fine so thought nothing of it, I’ll see if the issue returns and perform the same steps and hope it solves it again if it does</P><P>thanks for the help</P> Sun, 19 Dec 2021 10:00:18 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/66510#M7120 Jemsharpe 2021-12-19T10:00:18Z https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/67096#M7155 <P>Hey there!<BR /> <BR /> It looks like djtetei was able to help out Jemsharpe, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.<BR /> <BR /> Thank you for your help, djtetei!<BR /> <BR /> Best regards,<BR /> Jeran</P> Mon, 20 Dec 2021 16:43:10 GMT https://www.googlenestcommunity.com/t5/Streaming/Chromecast-interlacing-and-jumping-image/m-p/67096#M7155 Jeran 2021-12-20T16:43:10Z