topic Strange email address on chromecast in Streaming

Strange email address on chromecast

PatRyan — Thu, 23 Dec 2021 13:13:10 GMT

Hi, I was up very late last night and my memory is hazy from tiredness. But I recall seeing an email address associated with my chrome cast which I did not recognise. I thought it was a friends so I took no notice at the time etc. I’ve checked and it’s not them so I’m curious as to who has been accessing my chrome cast. I partially remember the email address but cannot find anywhere I can do a partial search for it on. Can somebody please tell me where I would’ve been where I have seen an email address that has linked at some stage to my chrome cast. Thank you in advance

Re: Strange email address on chromecast

Jeran — Wed, 16 Mar 2022 18:22:36 GMT

Hey there PatRyan,

I apologize about the late response, thank you for being patient! Were you able to find that unknown email address? If not, I'd be happy to help out, as I know I would also be a bit nervous. Let me just ask you some questions about what's happening:

When did this issue happen?
Do you see any unknown emails on your Google Home app?
Have you noticed any casting from unknown devices?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Strange email address on chromecast

Jeran — Tue, 22 Mar 2022 15:35:25 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Strange email address on chromecast

Jeran — Fri, 25 Mar 2022 15:49:28 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Strange email address on chromecast

Jeran — Wed, 30 Mar 2022 16:49:50 GMT

Hey there!

We haven't heard back from PatRyan, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran