topic Re: How to request a chromecast voice remote under warranty in Streaming

How to request a chromecast voice remote under warranty

gustavoriveray — Fri, 31 Dec 2021 22:34:29 GMT

hey @Xenopodus I saw in another thread your chromecast voice remote got busted and you couldn't setup your chromecast after factory reset. I'm on the same boat, but couldn't find where to request a voice remote replacement. Would you mind sharing the link or steps to do so?

Thanks in advance

Re: How to request a chromecast voice remote under warranty

Xenopodus — Sat, 01 Jan 2022 14:10:07 GMT

As I remember it, it was a long process starting with online chat but in the end it was resolved via email with ######### so I suggest you start there. Good luck!

Re: How to request a chromecast voice remote under warranty

Xenopodus — Sat, 01 Jan 2022 14:11:06 GMT

chromecast-support<at>google.com

Re: How to request a chromecast voice remote under warranty

gustavoriveray — Sat, 01 Jan 2022 17:57:48 GMT

Thanks. I'm in the chat right now and it is super frustrating!

Re: How to request a chromecast voice remote under warranty

Xenopodus — Sat, 01 Jan 2022 22:08:28 GMT

Yeah, the process takes a lot of patience. You could just buy a new remote but that feels like giving up 😉

Re: How to request a chromecast voice remote under warranty

gustavoriveray — Mon, 03 Jan 2022 02:59:07 GMT

I ended up buying one. Mine was out of warranty for 4 months (it's 1 year btw)

Re: How to request a chromecast voice remote under warranty

Jeran — Tue, 25 Jan 2022 22:11:51 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: How to request a chromecast voice remote under warranty

Jeran — Tue, 01 Feb 2022 17:09:29 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: How to request a chromecast voice remote under warranty

Jeran — Wed, 02 Feb 2022 19:22:39 GMT

Hey there!

We haven't heard back from gustavoriveray, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Xenopodus!

Best regards,
Jeran