topic Re: Chromecast cannot connect to WiFi or TV in Streaming

Chromecast cannot connect to WiFi or TV

Sam5007 — Wed, 19 Mar 2025 06:46:52 GMT

Hi .. I cannot connect Chromecast to my TV or WiFi.

I have tried it so many times but unsuccessful.

Please advise on how I can resolve the issue.

Thanks.

Sam

Re: Chromecast cannot connect to WiFi or TV

Khimba29 — Wed, 19 Mar 2025 06:56:13 GMT

It's been down for several days and there's a message on the front landing page for support. Gen2 Chromecast has issues they are working to resolve.

Re: Chromecast cannot connect to WiFi or TV

EduardoN — Sat, 22 Mar 2025 18:47:07 GMT

Hi @Sam5007,

Thank you for reaching out to our support community! I understand your concern about where you're having issues with your Chromecast. I appreciate you taking the time to share this information. I'm here to help you resolve this.

To help me better understand the situation, I'd like to ask you a few questions:

Are you using iPhone or Android?
What type of Chromecast do you have?
Is the Google Home app updated?
Did you reset the chromecast and the phone?

@Khimba29, thank you for sharing that information about this situation; it is helpful for everyone.

Please feel free to share any additional details you think might be relevant.

Best regards,

Eduardo