https://www.googlenestcommunity.com/t5/Streaming/Meu-chromecast/m-p/707541#M81594 <P><SPAN>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/701833">@Maria31</a>!</SPAN></P> <P>&nbsp;</P> <P><SPAN>Thank you for posting in the community. I'm sorry to hear that your Chromecast device is not working. I appreciate your efforts in taking those steps before. I'm happy to help you!&nbsp;</SPAN></P> <P><SPAN>To help me find the best solution, I'll need to ask you a few questions:</SPAN></P> <UL> <LI style="font-weight: 400;" aria-level="1"><SPAN>Which Chromecast model do you have?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Can you see any LED lights on your Chromecast device? If so, what color is it?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Are you getting any error messages?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Are you using the power adapter that came with your Chromecast?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>When you say it's not working, do you mean it won't connect to the Google Home app or it won't turn on?</SPAN></LI> </UL> <P><SPAN>Please keep me posted. I'll be waiting for your response.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Best regards,<BR /></SPAN><SPAN>Geremi</SPAN></P> Tue, 25 Mar 2025 19:54:50 GMT GeremiG 2025-03-25T19:54:50Z https://www.googlenestcommunity.com/t5/Streaming/Meu-chromecast/m-p/706164#M81223 <P>Meu chromecast não está funcionando, já formatei, reiniciei e mesmo assim não vai...</P> Thu, 20 Mar 2025 23:23:13 GMT https://www.googlenestcommunity.com/t5/Streaming/Meu-chromecast/m-p/706164#M81223 Maria31 2025-03-20T23:23:13Z https://www.googlenestcommunity.com/t5/Streaming/Meu-chromecast/m-p/707541#M81594 <P><SPAN>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/701833">@Maria31</a>!</SPAN></P> <P>&nbsp;</P> <P><SPAN>Thank you for posting in the community. I'm sorry to hear that your Chromecast device is not working. I appreciate your efforts in taking those steps before. I'm happy to help you!&nbsp;</SPAN></P> <P><SPAN>To help me find the best solution, I'll need to ask you a few questions:</SPAN></P> <UL> <LI style="font-weight: 400;" aria-level="1"><SPAN>Which Chromecast model do you have?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Can you see any LED lights on your Chromecast device? If so, what color is it?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Are you getting any error messages?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>Are you using the power adapter that came with your Chromecast?</SPAN></LI> <LI style="font-weight: 400;" aria-level="1"><SPAN>When you say it's not working, do you mean it won't connect to the Google Home app or it won't turn on?</SPAN></LI> </UL> <P><SPAN>Please keep me posted. I'll be waiting for your response.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Best regards,<BR /></SPAN><SPAN>Geremi</SPAN></P> Tue, 25 Mar 2025 19:54:50 GMT https://www.googlenestcommunity.com/t5/Streaming/Meu-chromecast/m-p/707541#M81594 GeremiG 2025-03-25T19:54:50Z