topic Re: No audio in Streaming

No audio

vijayanr — Fri, 24 Dec 2021 13:25:43 GMT

Hello,

I have the following:

1: Chromecast with Google TV(CCwGTV) attached to HDMI/MHlL 1 port

2: Sony TV model KDL-60W600B with ARC HDMI port; supports DD+<https://www.sony.com.my/electronics/support/televisions-projectors-lcd-tvs/kdl-60w600b/specifications>

3: Sonos Beam Gen 2 sound bar which has an eARC HDMI port

4: High speed HDMI cable connected between TV ARC and sound bar eARC

5: Sound settings on CCwGTV are:

surround sound on, Dolby Digital and Digital Dolby Plus toggles enabled for manual sound setting from what I have read from forum posts here.

The problem is:there is no audio from the soundbar.

Can anyone kindly advice me please.

Thanks in advance.

Re: No audio

djtetei — Sat, 25 Dec 2021 22:55:50 GMT

First, check if you have enabled the HDMI audio source .

Re: No audio

vijayanr — Sun, 26 Dec 2021 07:14:57 GMT

Yes, I chose HDMI Audio but still no audio. Thanks for sharing. Happy holidays.

Re: No audio

djtetei — Sun, 26 Dec 2021 10:55:30 GMT

Let's proceed further.

Ensure that you have enabled HDMI CEC both on the TV and on the Chromecast device.

On the TV, navigate to the Sound Settings - Speakers and select Audio System as output.

On the TV, navigate to the Sound Settings - Digital Audio Out and select Auto.

Re: No audio

Jeran — Tue, 04 Jan 2022 19:22:33 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: No audio

Jeran — Fri, 07 Jan 2022 18:41:43 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: No audio

Jeran — Mon, 10 Jan 2022 17:49:32 GMT

Hey there!

We haven't heard back from vijayanr, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran