topic Re: HDMI connection in Streaming

HDMI connection

Anika — Fri, 07 Jan 2022 05:34:47 GMT

every time I wanna play some movies on Netflix or Amazon prime, it’s show the error page of hdmi connection issue, what to do with it ? I tried to reboot and reset it every time but it didn’t work.

Re: HDMI connection

djtetei — Fri, 07 Jan 2022 16:54:07 GMT

Use a high quality certified HDMI ultra high speed cable.

Update your TV software.

Re: HDMI connection

Anika — Sat, 08 Jan 2022 01:49:00 GMT

How can I use the hdmi cable cause the google nest has already a hdmi cable with it, I just connected with the tv hdmi port.

Re: HDMI connection

djtetei — Sat, 08 Jan 2022 07:54:37 GMT

Maybe you don't want to hide the Chromecast device behind the TV, where it may be difficult to reach or you may experience WiFi signal screening, and, therefore, you can use a HDMI cable extender or a HDMI switch.

Update your TV software, if available.

Update you Chromecast device software, if available.

Alternatively, connect the Chromecast device to another TV HDMI input port and observe behaviour. If it work well, you know that the problem is with your current TV software of hardware.

Before proceeding to other steps, try the following:

force stop the applications in question and verify the behaviour
clear the cache of the applications in question and verify the behaviour
reinstall the applications

Re: HDMI connection

Anika — Sun, 09 Jan 2022 09:48:05 GMT

Thanks ! It worked.

Re: HDMI connection

Jeran — Mon, 10 Jan 2022 17:06:12 GMT

Hey there!

It looks like djtetei was able to help out Anika, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran