Google buds 2 pro crashes Bluetooth

William12 — Mon, 16 Jun 2025 05:15:46 GMT

Just bought Google Buds 2 pro on sale. Connects to my Android phone just fine. When I connect them to Google TV Streamer, Bluetooth on the streamer crashes. The earbuds disconnect and the remote stops working. I have to use the phone remote to do anything. All firmware is the latest: Pixel 7, Google TV Streamer, and Google buds 2 pro.

I attempted to contact support but "send a message" returns 404, and "call me" returns an error.

I have tried:

Forgetting and reconnecting the buds
Using BT pairing instead of pairing automatically.
Factory reset of the buds
Factory reset of the Streamer
Turning on multilink
Turning off multilink
Pairing the Streamer only (not the phone unpaired, not simply disconnected)

I got one day of use, now this happens every time.

Re: Google buds 2 pro crashes Bluetooth

sicsacol — Fri, 20 Jun 2025 00:23:04 GMT

Hi @William12,

Thanks for posting in the community. I understand you're having difficulties connecting your Pixel Buds Pro 2 to your Google TV Streamer, as your streaming device crashes and your Pixel Buds disconnect automatically. I appreciate your troubleshooting efforts and the information shared. Don't worry, I'd be more than glad to assist you.

Let's try these steps:

If you have other Bluetooth devices paired with your streaming device, please disconnect them first and then try to pair them with your Pixel Buds.
Unplug your TV for 10 seconds and then plug it back in. Once the TV is on, please try pairing it again.
Please make sure that your Pixel Buds aren't connected to another device, such as a phone or tablet. If they are, please disconnect them, then try pairing them again, and test.

Please let me know how it goes.

Regards,
Jonathan

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Google buds 2 pro crashes Bluetooth

Re: Google buds 2 pro crashes Bluetooth