Chromecast connection issue

Rowland_H — Thu, 03 Jul 2025 12:19:04 GMT

Hi,

My Chromecast is running through an HDMI to scart adapter and there doesn't seem to be any problems with the adapter yet all I am getting on the screen is snow. It was working fine before. Does anyone have any idea what the problem could be? Thanks

Re: Chromecast connection issue

GabrielaG — Sun, 06 Jul 2025 23:44:44 GMT

Hi @Rowland_H,

Thanks for reaching out to the community. I'm sorry to hear your Chromecast isn't working as expected and you're seeing snow on the screen. No need to worry; I'd be glad to help.

To provide you with the correct information, I have a few questions for you and some troubleshooting steps to send:

What type of Chromecast do you have?
When did the issues start?
Have you already attempted any troubleshooting steps? If so, could you please list them?

I look forward to your response.

Best regards,

Gabriela

topic Chromecast connection issue in Streaming

Chromecast connection issue

Re: Chromecast connection issue