Chromecast is not working i a specifik situation

Christian4 — Mon, 14 Jul 2025 18:16:50 GMT

My Chromecast works on all channels in my streaming app (YouSee), except German tv channel ARD.

I can watch ARD on my phone and computer through YouSee

I have restarted the TV, Chromecast, the yousee play app and WiFi. And the problem is not solved

Re: Chromecast is not working i a specifik situation

virnab — Sun, 20 Jul 2025 23:15:17 GMT

Thanks for reaching out to our community.

I can hear that you're having trouble watching the German TV channel ARD through the YouSee app on your Chromecast even though it works fine on other devices. I appreciate you letting us know the troubleshooting efforts you've taken so far. Don’t worry, I’m here to help.

Before I begin troubleshooting, please provide the following information:

Which Chromecast model do you have? You can consult this Google Help Center article to identify your device: Chromecast and Google TV Streamer specifications
Is the YouSee app up to date?
Have you been able to stream German TV channel ARD through the YouSee app on your Chromecast before?
Could you please describe what happens when you try to stream the German TV channel ARD through the YouSee app?
In which country are you located?
How far from the router is your Chromecast with Google TV?
Have there been any recent changes to your environment, such as a change in Wi-Fi network or recent outages?

Please keep me posted.

Best regards,

Virna

topic Chromecast is not working i a specifik situation in Streaming

Chromecast is not working i a specifik situation

Re: Chromecast is not working i a specifik situation