non funziona il mio chromecast

luciano2 — Mon, 28 Jul 2025 06:59:13 GMT

Buongiorno Sig.ri mi chiamo Luciano ,ecco a tal riguardo vorrei esporre il mio problema del mio chromecast che non ha nessuna intenzione di caricarsi , in pratica una volta collegato il tutto wifi e collegamenti vari sul monitor del mio smartv fuoriesce l'icona di google tv che cerca caricarsi ma alla fine nulla di fatto .Ecco quello che vorrei sapere a tal proposito cosa bisogna aspettarsi che questo problema si risolva e che non persiste ancora visto che ho sentito che si lamentano a tal proposito tante persone

Re: non funziona il mio chromecast

virnab — Thu, 31 Jul 2025 21:17:07 GMT

Hi luciano2,

Thanks for reaching out to our community.

I understand that your Chromecast is getting stuck on the Google TV loading screen after you've set up the WiFi network and other connections. No worries, help is here.

Before I start further troubleshooting, let me ask you a few questions:

What is the model of your Chromecast? Here's a Google Help Center article that can help you identify your device: Chromecast and Google TV Streamer specifications.
What is the color of the Chromecast LED light?
Are you getting any error message in the Google Home app or on the TV screen when the inconvenience occurs?
Is your Chromecast and mobile device connected to a 2.4 GHz or 5 GHz Wi-Fi network?
What's the Chromecast firmware version? You can use this Google Help Center article as a reference: Find your device’s firmware version.
Could you please perform an internet speed test while you are trying to stream with your Chromecast?
Is your Chromecast plugged directly into the TV's HDMI port?
Do you have an AVR connected to your TV?
Has the Chromecast ever worked with this TV?
How far from the router is your Chromecast?
Have there been any recent changes to your environment, such as a change in WiFi network or recent outages?
What is the make and model of the mobile device you're using for setup?

Thank you for your time and attention. I look forward to your response.

Best regards,

Virna

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non funziona il mio chromecast

Re: non funziona il mio chromecast