topic Re: Chromecast problems in Streaming

Chromecast problems

Cmoore — Sat, 20 Nov 2021 14:07:30 GMT

I have my chromecast connected

I also downloaded the google home app

when I do search devices to add my chromecast it doesn’t show the chromecast is being recognized. On my tv screen it’s ready for setup

Re: Chromecast problems

Jeran — Wed, 29 Dec 2021 18:20:10 GMT

Hey there Cmoore,

I am sorry about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, since I know these problems can be difficult to triage. Let me just ask you some questions about what's happening:

Do you have a dual-band router?
What type of phone are you using?
What color is the LED light on the Chromecast?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast problems

Jeran — Thu, 06 Jan 2022 23:43:33 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast problems

Jeran — Mon, 10 Jan 2022 20:22:06 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Chromecast problems

Jeran — Tue, 11 Jan 2022 21:15:58 GMT

Hey there!

We haven't heard back from Cmoore, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran