Why? In the modern world

JensFup — Sat, 23 Aug 2025 10:24:34 GMT

Why is it audio by default and not video when I watch VIDEO on my Chromecast with GOOGLE TV, on a TV?
ps. and why no Next and Previous button on the same?
And why is the person responsible still in the company. Fire her!

Re: Why? In the modern world

kcruzgonzalez — Sat, 30 Aug 2025 02:40:05 GMT

Hello @JensFup,

Thank you for posting in the community. I'm sorry to hear about the trouble you're having with your Chromecast with Google TV. It's completely understandable to be frustrated when a device isn't working as you'd expect, especially when it comes to something as basic as playing video and navigating content.

I can certainly help you with the issue of the audio playing but the video not appearing. This is often caused by a communication problem between your Chromecast and your TV.

Here are a few steps you can take to resolve this:

Perform a full power cycle: This can often reset the connection and resolve the issue.
Unplug the power cord from both your Chromecast and your TV.
Wait for at least 60 seconds.
Plug the TV back in, and then plug the Chromecast back in.
Try a different HDMI port: If the problem persists, try plugging your Chromecast into a different HDMI port on your TV to see if that resolves the issue.
Check for firmware updates: Ensure both your Chromecast and your TV have the latest firmware. You can check for a Chromecast update in Settings > System > About > System update.

As for your feedback on the "Next" and "Previous" buttons, I understand how much easier that would make navigating your content. The Chromecast with Google TV remote is designed to use the directional pad for functions like fast-forward and rewind within an app, but there are no dedicated buttons for skipping tracks. This is a great suggestion, and the best way to ensure the product team hears your request is to send feedback directly.

You can submit feedback with the following steps:

On the TV screen, select your profile picture at the top right.
Go to Settings > System > About > Send feedback.
Write a detailed description of your request for "Next" and "Previous" buttons on the remote.

I hope these steps help you get the video working again, and your feedback is crucial for helping us improve our products. Please let me know how it goes.

Regards,

Kevin

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Why? In the modern world

Re: Why? In the modern world