topic Re: Google tv can’t find wifi after move to a new tv in Streaming

Google tv can’t find wifi after move to a new tv

Robmcf — Thu, 18 Nov 2021 01:15:53 GMT

Google tv works ok on a Dahua monitor, sound via Bluetooth speaker. When moved 10 metres and plugged into a Sony Bravia (2009) it can’t find the same wifi network, although it shows as Saved. Wifi router is 3 metres away, and connects to all other devices in the same room.

Re: Google tv can’t find wifi after move to a new tv

Jeran — Wed, 29 Dec 2021 16:58:27 GMT

Hey there Robmcf,

I apologize about the late response, thank you for being patient! Were you able to fix that Wi-Fi issue? If not, I'd be happy to help out, since I know setting up the Chromecast on different displays can be finicky. Let me just ask you some questions about what's happening:

What is the firmware version of your Chromecast?
What color is the LED light on the Chromecast when plugged into the Sony Bravia?
Was the device initially set up on the Dahua monitor, or the Sony Bravia?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Google tv can’t find wifi after move to a new tv

Jeran — Thu, 06 Jan 2022 20:11:54 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Google tv can’t find wifi after move to a new tv

Jeran — Tue, 11 Jan 2022 17:14:34 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Google tv can’t find wifi after move to a new tv

Jeran — Wed, 12 Jan 2022 17:19:15 GMT

Hey there!

We haven't heard back from Robmcf, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran