topic Re: Issue accessing Accessibility settings on Google tv streamer 4k in Streaming

Issue accessing Accessibility settings on Google tv streamer 4k

Ckl — Fri, 31 Oct 2025 19:31:07 GMT

Hey guys,

I've been having an issue with my Google tv Streamer 4k settings. I'm trying to remap my buttons on my controller, but when I scroll down on the accessibility page, it exits the menu and abruptly puts me back either onto the original menu or the previous app.

I've downloaded the latest software update.

This issue doesn't happen on my Google Chromecast with google TV.

Any help at all would be really appreciated!

Re: Issue accessing Accessibility settings on Google tv streamer 4k

JillG — Fri, 31 Oct 2025 20:01:52 GMT

Hi @Ckl

Glad you were able to download the latest firmware but sorry you're still having that issue with the menu problem.

Try just restarting the Streamer and see if that helps. Remove any unwanted apps too.

If you are still having issues, I suggest doing a full factory reset.

Re: Issue accessing Accessibility settings on Google tv streamer 4k

branches78 — Sat, 01 Nov 2025 16:12:13 GMT

The issue was introduced with the latest firmware update and it doesn't get fixed by resetting the device to factory settings.

Re: Issue accessing Accessibility settings on Google tv streamer 4k

Ckl — Sat, 01 Nov 2025 17:35:25 GMT

Thank you for this. I actually factory reset and the issue still persists. Did you find a solution at all? Or should I try and download an earlier firmware?

Re: Issue accessing Accessibility settings on Google tv streamer 4k

maw082487 — Mon, 03 Nov 2025 15:53:43 GMT

It doesn't work for me either.

Re: Issue accessing Accessibility settings on Google tv streamer 4k

branches78 — Mon, 03 Nov 2025 23:23:02 GMT

You can't downgrade to a previous version, you have no other option than to wait for another firmware update that fixes the problem 🤷‍

Re: Issue accessing Accessibility settings on Google tv streamer 4k

moralesvicente — Tue, 04 Nov 2025 02:27:53 GMT

Hello folks,

Thanks for reaching out to the Google Nest Community Forum. I understand that you’re experiencing technical issues with your Google TV Streamer Voice Remote. When you try to remap the buttons, it does not follow your instructions. No worries; it’s a pleasure to help.

Can you please provide me with the following information?

Could you please try to pair the Voice Remote again, and if possible, share a short video clip showing the results? Refer to this article to review the steps: Troubleshoot the Chromecast or Google TV Voice Remote.

Any additional details you can provide will be helpful.

Best regards,

Daniel

Re: Issue accessing Accessibility settings on Google tv streamer 4k

Ckl — Tue, 04 Nov 2025 12:14:27 GMT

Hi Daniel,

The issue is not with the control, but with the accessibility page. When you scroll down the list, you can't get to the other options because it returns back to the main menu as you scroll down the list.

Re: Issue accessing Accessibility settings on Google tv streamer 4k

maw082487 — Tue, 04 Nov 2025 13:51:09 GMT

I found a fix. If you change the language to English>United States it seems to work.

Re: Issue accessing Accessibility settings on Google tv streamer 4k

branches78 — Tue, 04 Nov 2025 15:57:40 GMT

What language you were using previously?

Re: Issue accessing Accessibility settings on Google tv streamer 4k

Ckl — Tue, 04 Nov 2025 20:41:09 GMT

THANK YOU SO MUCH! THIS WORKS!!

Re: Issue accessing Accessibility settings on Google tv streamer 4k

Ckl — Tue, 04 Nov 2025 20:41:35 GMT

I was using UK English

Re: Issue accessing Accessibility settings on Google tv streamer 4k

maw082487 — Wed, 05 Nov 2025 01:07:49 GMT

Nice! I'm glad 🙂 Saves waiting for a firmware update forever.

Re: Issue accessing Accessibility settings on Google tv streamer 4k

branches78 — Thu, 06 Nov 2025 17:31:58 GMT

So the issue depends on the language selected, I use spanish and I don't have the issue either.

Re: Issue accessing Accessibility settings on Google tv streamer 4k

stevenkovacs — Mon, 10 Nov 2025 22:22:24 GMT

YES!!!!!!!! This has been driving me nuts for a while. Had to go back to the normal launcher. It wasn't letting me turn on my Projectivy Launcher. Now I can, all from a stupid language setting. Life is good again!