Constant scrolling issue

TK07 — Sat, 03 Jan 2026 06:31:43 GMT

Every time I boot up my Chromecast it scrolls all the way to the right. Even if I try to stream from my phone it will just immediately start fast forwarding. It's not the remote because it does it even without the batteries in it. I hard reset the remote manually (removing batteries and reinserting while holding the home button) anyway but unsurprisingly it had no effect. I left it turned off at the wall for 8 hours and when I turned it back on it was still doing it. For that reason I can't factory reset it but based on other posts about the subject that doesn't seem to help anyway. My Chromecast is now completely unusable.

Re: Constant scrolling issue

ByronP — Wed, 07 Jan 2026 00:56:20 GMT

Hi TK07,

Thank you for posting in the community. I understand that your Chromecast is constantly scrolling to the right on startup and begins fast-forwarding whenever you try to cast from your phone. I appreciate you sharing the troubleshooting steps you’ve already taken, and I’m happy to help.

To better assist you, please answer the following questions:

When did the situation start?
What model of Chromecast do you have? (Here is a helpful article to identify the type of Chromecast)
What is the distance between the Chromecast and your router?
What is the make and model of your mobile device, and is it running Android or iOS?

Please keep me posted on your findings.

Regards,

Byron

topic Re: Constant scrolling issue in Streaming

Constant scrolling issue

Re: Constant scrolling issue