topic Re: Unstable Wi-Fi on Chromecast with google tv in Streaming

Unstable Wi-Fi on Chromecast with google tv

Coldarima — Fri, 07 Jan 2022 17:19:48 GMT

When my tv is off for a while the speed drops to 1 mbps the only solution is to unplug for 30 seconds sometimes even that doesn’t work
I have a strong internet connection yet I don’t understand what’s going on
I heard people say the Wi-Fi chip on this device is awful
I really hope they manage to fix this flaw with some software update

Any suggestions would highly be appreciated

Re: Unstable Wi-Fi on Chromecast with google tv

djtetei — Fri, 07 Jan 2022 18:33:43 GMT

Check your Chromecast device energy saving settings.

Re: Unstable Wi-Fi on Chromecast with google tv

Placoy3366 — Sat, 08 Jan 2022 08:22:05 GMT

Your not alone mine is doing the same thing and I just got it two days ago. It’s frustrating watching tv. I tried everything and nothing works. I gave up and went back to my brothers Amazon fire tv.

Re: Unstable Wi-Fi on Chromecast with google tv

djtetei — Sat, 08 Jan 2022 08:35:07 GMT

I never experienced this kind of behaviour on my Chromecast device and it is on all the time.

Re: Unstable Wi-Fi on Chromecast with google tv

Placoy3366 — Sat, 08 Jan 2022 08:38:19 GMT

Which device do you have? I have the chrome cast with Google tv?

Re: Unstable Wi-Fi on Chromecast with google tv

djtetei — Sat, 08 Jan 2022 09:44:41 GMT

Chromecast with Google TV. It is on for nine months, it's running the latest software version and it's powered directly from the main power grid.

Re: Unstable Wi-Fi on Chromecast with google tv

Coldarima — Sat, 08 Jan 2022 09:14:26 GMT

so basically what I did today was to set up a hotspot on my windows laptop using my Wi-Fi

I connected my Chromecast to the hotspot and I’m getting like far better speeds even if I turn of the tv for a while

I’ve been testing this for a while and no issues

idk if I fixed the problem lol

this is so strange cuz my Wi-Fi gets more speed on other devices compared to my hotspot

Re: Unstable Wi-Fi on Chromecast with google tv

Coldarima — Sat, 08 Jan 2022 09:15:10 GMT

Dude try using a different Wi-Fi network or connect it to a hotspot from ur laptop or ur phone

seems to resolve the issue on my end

Re: Unstable Wi-Fi on Chromecast with google tv

Jeran — Wed, 12 Jan 2022 18:06:59 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Unstable Wi-Fi on Chromecast with google tv

Placoy3366 — Thu, 13 Jan 2022 00:25:38 GMT

It’s still not working and I don’t have a hot spot. Is there a Chrome cat number I call call?

Re: Unstable Wi-Fi on Chromecast with google tv

Jeran — Thu, 13 Jan 2022 16:31:57 GMT

Hey there Placoy3366,

Sure thing! Here is the way to contact Chromecast support by phone. It will just ask you for the issue you are having, suggest some articles to help, then provide the options for calling, getting a call, or chatting via online chat.

I hope that helps!

Best regards,

Jeran

Re: Unstable Wi-Fi on Chromecast with google tv

Coldarima — Thu, 13 Jan 2022 16:33:16 GMT

U don’t have a pc ?

Re: Unstable Wi-Fi on Chromecast with google tv

Coldarima — Thu, 13 Jan 2022 16:37:49 GMT

The problem still hasn’t been solved with my original Wi-Fi tho

I wish I knew the reason for this problem

Re: Unstable Wi-Fi on Chromecast with google tv

Coldarima — Thu, 13 Jan 2022 16:39:49 GMT

Do u really don’t have a windows pc ?

Re: Unstable Wi-Fi on Chromecast with google tv

Jeran — Fri, 14 Jan 2022 17:34:24 GMT

No problem, I would check out this guide on troubleshooting your Chromecast connection. It has a list of steps that you can follow that should improve the quality of your connection.

Let me know if that helps out, or if you run into any trouble during the process.

Best regards,

Jeran

Re: Unstable Wi-Fi on Chromecast with google tv

Jeran — Mon, 24 Jan 2022 23:50:23 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Unstable Wi-Fi on Chromecast with google tv

Jeran — Fri, 28 Jan 2022 17:07:26 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Unstable Wi-Fi on Chromecast with google tv

Placoy3366 — Fri, 28 Jan 2022 17:09:55 GMT

It still don’t work. Very disappointed. I am just going back to Roku. I really like it when it works. Thank you for trying to help me. It’s a lost cause.

Re: Unstable Wi-Fi on Chromecast with google tv

Placoy3366 — Fri, 28 Jan 2022 17:10:57 GMT

Not everybody needs a computer.

Re: Unstable Wi-Fi on Chromecast with google tv

Jeran — Fri, 28 Jan 2022 17:16:41 GMT

I'm really sorry we couldn't get the device working for you, I understand your position, as I would feel the same way. Are there any other questions or concerns that we could address in the meantime?

Best regards,

Jeran