Problemas de youtube

Camilla0101 — Sat, 21 Mar 2026 18:17:44 GMT

Cuando estoy en youtube y me salgo de youtube o se pone el protector de pantalla se queda en negro y no carga a menos se meta uno en configuración y busque la app y fuerce la detección solo así se vuelve abrir correctamente

Re: Problemas de youtube

EduardoN — Mon, 30 Mar 2026 15:02:30 GMT

Hi @Camilla0101,

Thank you very much for contacting our community! I understand what you have been experiencing. When you are on YouTube and you exit the app or the screensaver activates, the screen goes black and nothing loads unless you force a restart. I also appreciate the time you took to troubleshoot your device. Don't worry—I am here to help you!

I'd like to ask a few questions to ensure I provide the most relevant troubleshooting steps:

When did the issue start?
Is there any LED light on the Chromecast? If yes, what’s the color of the LED light?
Is the TV tuned to the same HDMI input where the Chromecast is plugged in?
Is the Chromecast plugged correctly into the TV and power source?
What TV brand do you primarily use with your device (e.g. Sony, LG, Samsung, TCL)?
What is the model number of your TV (e.g. Sony KDL40W600B, LG OLED65C7P)?

Please feel free to share any additional details you think might be relevant.

Best regards,
Eduardo

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Problemas de youtube

Re: Problemas de youtube