topic Re: Iphone doesn't show chromecast icon in Streaming

Iphone doesn't show chromecast icon

Thomasuc — Tue, 23 Nov 2021 17:32:28 GMT

I can chromecast fine from my own Android phone but my girlfriend's IPhone and W10 PC cannot. I have checked the IPhone and PC is on the same network as the chromecast.

When she starts Netflix the icon sometimes briefly appears but then half a second later dissapers again. I tried factory reset and complete reinstallation of the chromecast.

Can it have something to do with her Google account? I thought I had set it up so everyone on the wifi could cast.

Re: Iphone doesn't show chromecast icon

Jeran — Wed, 05 Jan 2022 21:35:57 GMT

Hey there Thomasuc,

I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, since I know these issues can be hard to fix on your own. Let me just ask you some questions about what's happening:

When did this issue start happening?
What is the firmware version of your Chromecast?
Do you have a dual-band router?
Can your girlfriend's iPhone cast from any app, or Google Chrome?
Does the iPhone have Bluetooth and Local Network Access enabled?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Iphone doesn't show chromecast icon

Jeran — Mon, 10 Jan 2022 19:35:57 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Iphone doesn't show chromecast icon

Jeran — Thu, 13 Jan 2022 20:03:54 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Iphone doesn't show chromecast icon

Jeran — Fri, 14 Jan 2022 20:56:22 GMT

Hey there!

We haven't heard back from Thomasuc, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran