topic Re: Can't connect to Chromecast in Streaming

Can't connect to Chromecast

Shayne — Wed, 05 Jan 2022 03:32:44 GMT

My wife's phone connects to our new Chromecast, but my phone doesn't

Re: Can't connect to Chromecast

JenniferV — Tue, 11 Jan 2022 23:47:32 GMT

Hi Shayne,

Thanks for posting and I apologize for the delayed response. Could you tell us more about what’s going on? Are you unable to cast using your mobile phone? What mobile device are you using? Please make sure your phone is connected on the same WiFi network as your Chromecast device. Also, try to check for software updates on your phone and see if it'll do the trick. It's best to have an updated OS for a seamless experience.

Looking forward to your response.

Thanks,

Jennifer

Re: Can't connect to Chromecast

JenniferV — Sat, 15 Jan 2022 20:11:47 GMT

Hey there,

Just checking back in — did you manage to get your Chromecast working by following the steps?

Let me know if you still need help.

Best,

Jennifer

Re: Can't connect to Chromecast

JenniferV — Tue, 18 Jan 2022 20:16:49 GMT

Hi Shayne,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Jennifer

Re: Can't connect to Chromecast

JenniferV — Wed, 19 Jan 2022 20:28:08 GMT

Hi there,

Since we have not received any more replies for quite some time, I will lock this thread now.

Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Jennifer