topic Re: Chrome Cast remote controller unable to nagivate when on home screen in Streaming

Chrome Cast remote controller unable to nagivate when on home screen

jovdw69 — Thu, 09 Sep 2021 01:14:00 GMT

The remote controller will not navigate (using circle up down side/side) in the home screen. I can use the "speak search" to get to an app and once there, can navigate (using circle up down side/side) fine. So the remote controller appears to work fine everywhere except on the home screen. Please help.

Re: Chrome Cast remote controller unable to nagivate when on home screen

GothamNY — Thu, 09 Sep 2021 13:54:15 GMT

Hey jovdw69, that happens to me frequently and I've found that rebooting the CCwGTV usually solves the problem. Have you tried that?

Re: Chrome Cast remote controller unable to nagivate when on home screen

jovdw69 — Sun, 12 Sep 2021 08:57:34 GMT

Thanks very much for that. I hadn't rebooted. Wondered if there was another option. I have now done the reboot and the problem is fixed. I hope it is not a recurring issue.

Re: Chrome Cast remote controller unable to nagivate when on home screen

GothamNY — Mon, 13 Sep 2021 06:21:25 GMT

You're welcome; glad you got it all sorted out. It doesn't happen a lot, but it will happen again, it's annoying but not the end of the world and nothing that can't be cured with a reboot. Wireless technology being what it is, there's bound to be interference of some sort.

Re: Chrome Cast remote controller unable to nagivate when on home screen

AnnMarie — Wed, 15 Sep 2021 21:43:03 GMT

How does one reboot the Chromecast with Google TV? My remote is useless on Google TV but works fine in the apps like Netflix etc.

Re: Chrome Cast remote controller unable to nagivate when on home screen

GothamNY — Wed, 15 Sep 2021 22:54:29 GMT

Using your Chromecast Voice Remote, in the upper right of your TV screen, select your profile. Settings
Select System Restart. Restart.

Re: Chrome Cast remote controller unable to nagivate when on home screen

AnnMarie — Fri, 17 Sep 2021 19:54:03 GMT

Thank you! I hadn't thought to use the voice controller! I actually unplugged it from power for about an hour and plugged it back in and that also seems to have worked!

Re: Chrome Cast remote controller unable to nagivate when on home screen

GothamNY — Fri, 17 Sep 2021 23:58:05 GMT

Yup, unplugging works, but I doubt you need to do it for an hour -- you miss a lot of TV doing that. 😂 The controller trick works too, but now you and @jovdw69 will know how to deal with an ornery controller.

Re: Chrome Cast remote controller unable to nagivate when on home screen

AnnMarie — Sat, 18 Sep 2021 04:29:12 GMT

I probably wouldn't have normally waited that long, but I unplugged it and went to the grocery store to give it some time to think about what it had done! 🤣 Thanks again for the info!

Re: Chrome Cast remote controller unable to nagivate when on home screen

Lietzkek — Mon, 22 Nov 2021 17:33:28 GMT

How do you use the voice remote to get to your account profile of the arrows don’t work