topic Why i can’t cast from iOS? in Streaming

Why i can’t cast from iOS?

nicolasmelo1 — Sun, 23 Jan 2022 05:26:53 GMT

Hello, so i have an issur right now.

i have an iphone 8, and a recently bought chromecast version 3. When i first got the chromecast it was updated to a newer version. Before that i had a chromecast 2 that had the same issue after it was updated.

so what happens is, i can edit the chromecast from the google home app, but when i open netflix, disney+ or even youtube, it can’t cast a single thing. On youtube app it doesn’t even show on the list. On netflix it shows that no device is encoutered, an then i have similar problems to ALL of the streaming apps.

i have an M1 Mac that i can cast through microsoft edge browser, but i really want to be able to cast from my cellphone. I have also tried an android, A moto G, an ipad and another cellphone and on neither of

them it works

Re: Why i can’t cast from iOS?

JenniferV — Sat, 29 Jan 2022 23:51:46 GMT

Hi nicolasmelo1,

Thanks for posting. Let's sort this out.

A few questions — are you getting a message "No cast devices found"? Has there been any changes in your WiFi network? Are you using a dual band router?

Give these steps a try:

Ensure your apps are all updated.
Reboot your Chromecast.
Reboot your router.
Disable and enable (toggle) automatic time zone setting and restart your mobile device.
Perform a factory reset on your Chromecast. Here's a guide: How to factory reset your Chromecast.

Keep me posted.

Thanks,

Jennifer

Re: Why i can’t cast from iOS?

JenniferV — Wed, 02 Feb 2022 00:04:16 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

Re: Why i can’t cast from iOS?

JenniferV — Sat, 05 Feb 2022 20:45:47 GMT

Hi nicolasmelo1,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Jennifer

Re: Why i can’t cast from iOS?

JenniferV — Sun, 06 Feb 2022 23:25:36 GMT

Hi nicolasmelo1,

I haven't heard from you in a while so I'll be locking this thread. Feel free to start a new thread should you have more questions and concerns in the future. We're here to help.

Thanks,

Jennifer