topic Re: Issues casting chrome. in Streaming

Issues casting chrome.

Teddy711 — Mon, 24 Jan 2022 03:56:59 GMT

I used my chromecast at another location and now I can't connect to my network. Sometimes on my tv screen it will show the network I was connected to while I was away. It's as though I'm still connected to the other network. Anyone experienced that before. It's just not picking up my network if that makes sense.

Re: Issues casting chrome.

Teddy711 — Mon, 24 Jan 2022 05:24:46 GMT

Didn't know where to put my comment. So now I'm replying to myself. So after going round in circles I eventually went on You Tube and found someone who showed me how to reset my chromecast. The dongle needs to be on and plugged into your tv. Press and hold down the tiny button until an orange light comes on. keep holding it down and wait for it to go back to a white light. On the tv screen you will see chromecast doing a factory reset. After that just follow the instructions. It's working now.

Re: Issues casting chrome.

esay84 — Mon, 24 Jan 2022 11:09:23 GMT

Much more useful than Google's troubleshooting. This guy should be a Chromecast help center's manager

Re: Issues casting chrome.

JenniferV — Mon, 24 Jan 2022 16:35:49 GMT

Hi Teddy711,

Awesome — happy to hear that everything is up and running now. If you need help in the future, don't hesitate to reach back. We're here to help!

Best,

Jennifer

Re: Issues casting chrome.

Jeran — Thu, 27 Jan 2022 16:37:20 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Issues casting chrome.

Jeran — Fri, 28 Jan 2022 17:12:06 GMT

Hey there!

We haven't heard back from Teddy711, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran