topic Re: How to fix this in Streaming

How to fix this

Slap_ — Tue, 18 Jan 2022 01:36:35 GMT

Disconnected device
Connect to your Wi-Fi to cast
Check that Disconnected device is online and your
phone or tablet is connected to the same Wi-Fi
network. Additionally, make sure local network access
is enabled in your phone or tablet's privacy settings.

how to fix that

Re: How to fix this

djtetei — Tue, 18 Jan 2022 08:53:16 GMT

What's the issue?

Re: How to fix this

JenniferV — Sat, 22 Jan 2022 17:52:32 GMT

Hi folks,

Thanks for helping out, djtetei. I'll take it from here.

@Slap_, thanks for reaching out. Do you still need help with this? If so, could you tell us more about what's going so we can further assist you? You may also provide the answer to the following questions below:

What type of Chromecast do you have?
What mobile phone are you using to reconnect your Chromecast to the network?
Are there any changes in your WiFi router?
How far is your Chromecast to the router?

Looking forward to your response.

Thanks,

Jennifer

Re: How to fix this

JenniferV — Tue, 25 Jan 2022 18:07:19 GMT

Hi Slap_,

Just checking back in — feel free to reply to this thread if you still need help.

Best,

Jennifer

Re: How to fix this

Jeran — Fri, 28 Jan 2022 18:10:24 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: How to fix this

Jeran — Mon, 31 Jan 2022 16:58:16 GMT

Hey there!

We haven't heard back from Slap_, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei and Jennifer!

Best regards,
Jeran