topic Re: Assistant with kid profile in Streaming

Assistant with kid profile

BryanO — Sun, 02 Jan 2022 14:18:24 GMT

When in a kid profile,hitting the assistant button displays a message that assistant is not enabled for this profile. Do not see anywhere to enable it.

Re: Assistant with kid profile

kiltguy2112 — Sun, 02 Jan 2022 16:33:20 GMT

In the Family link parent app click on the child, manage settings, Google assistant, add (child name) to new devices.

Re: Assistant with kid profile

BryanO — Mon, 03 Jan 2022 12:35:39 GMT

Don't have "Google Assistant" under his Manage Settings. Only Google Play, Profile Info and Privacy Settings.

Google Assistant is under none of those.

Re: Assistant with kid profile

Jeran — Thu, 13 Jan 2022 17:52:38 GMT

Hey there Bryan O,

I would encourage you to check out this article called "Let your child use Google Assistant on your devices". It goes into depth on how to get the Assistant activated for children's accounts, as well as what they can and can't do. On top of that, make sure that your Chromecast with Google TV doesn't have "Apps Only" Mode enabled, as it does deactivate the ability to use the Assistant.

I hope that helps you out! Let me know if you still have any issues.

Best regards,

Jeran

Re: Assistant with kid profile

Jeran — Wed, 19 Jan 2022 23:50:08 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Assistant with kid profile

BryanO — Fri, 21 Jan 2022 12:44:13 GMT

Have not had time to try anything else. Than you for the assistance though.

Bryan

Re: Assistant with kid profile

Jeran — Mon, 24 Jan 2022 19:31:50 GMT

No problem at all! I'll leave the thread open for a while longer to give you the chance to troubleshoot this issue.

Best regards,

Jeran

Re: Assistant with kid profile

BryanO — Wed, 26 Jan 2022 13:43:18 GMT

Again, don't have that option.Screenshot

Re: Assistant with kid profile

Jeran — Tue, 01 Feb 2022 22:05:50 GMT

That is strange! At this point, I think it would be beneficial for you to contact Chromecast support to see if they can dig a little deeper into this issue with you.

Let me know if they were able to find the issue, and if you had any other questions, feel free to let me know.

Best regards,

Jeran

Re: Assistant with kid profile

Jeran — Tue, 08 Feb 2022 21:11:31 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Assistant with kid profile

BryanO — Tue, 08 Feb 2022 22:31:17 GMT

You can go ahead and close. Cannot find a solution.

Re: Assistant with kid profile

Jeran — Thu, 10 Feb 2022 16:54:07 GMT

No problem, I'll go ahead and lock up the thread for now. If you do want to continue to pursue a fix for this issue, I'd encourage you to reach out to Chromecast support.

Thank you for helping out on this, kiltguy2112!

Best regards,

Jeran