topic The sound of Google Chromecast 3 keeps coming out and not coming out. in Streaming

The sound of Google Chromecast 3 keeps coming out and not coming out.

gokujin — Tue, 14 Sep 2021 02:37:08 GMT

Hi,

I bought Google Chromecast 3 and am using it. I've been using it for three months now, but one day, the sound suddenly stopped coming out. Then, if I turn off and on Chromecast3 again or disconnect from Google Home and reconnect, the sound will come out again.

1.Chromecast3 connect with Galaxy Note 4.
2. I didn't change the Wi-Fi.
3.And sometimes I couldn't find Chromecast 3 on Google Home app of my phone , so I recently initialized it several times.
4.The battery of Note 4 runs out quickly, so I'm using it after plugging it in as a charging line.

I don't know the cause, whether it's a problem with the Wi-Fi router, if the battery is low, the symptoms come out, or if it's because of the version of Google Home.

I don't know if it doesn't work from the beginning, but the connected environment hasn't changed, but suddenly there are a lot of chromcast3 obstacles. I can't reset it every time, so I want to know the cause.

Re: The sound of Google Chromecast 3 keeps coming out and not coming out.

Jeran — Tue, 28 Sep 2021 19:51:01 GMT

Hey there,

I'm sorry about the late response, thank you for being patient! Were you able to fix that sound issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

When did this issue start happening?
What version of Google Home are you running?
Is your Chromecast's firmware up-to-date?

For now, I would check out this article on common Chromecast connection issues. Your issue may be linked to a network issue, so the steps in that article may help out.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,

Jeran

Re: The sound of Google Chromecast 3 keeps coming out and not coming out.

Jeran — Fri, 01 Oct 2021 20:02:03 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: The sound of Google Chromecast 3 keeps coming out and not coming out.

Jeran — Mon, 04 Oct 2021 21:00:43 GMT

Hey there!

We haven't heard back from gokujin, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran