topic Re: Google Home Preview - Presence detection not working in Home Automation

Google Home Preview - Presence detection not working

Fearomoon — Wed, 07 Dec 2022 11:35:46 GMT

Hello community,
I've been using Google Home Preview for a week. I turned on presence detection. In the feed I also see that my smartphone is recognized as being present or absent, but the status does not change automatically in the Home app. Thus, the cams are not automatically activated or deactivated. Furthermore, I can't find a way to configure the processes "At home" and "Away" anywhere. I can't find where to set which cameras should be activated and which shouldn't. I'm really at a loss.

Re: Google Home Preview - Presence detection not working

LeeForsythe — Fri, 09 Dec 2022 02:34:10 GMT

I’m having the same issue too. Spent the last 2 hours trying everything but I’m not getting the option to trigger automations with presence sensing. Sorry this doesn’t help you. It just thought I’d put it out there

Re: Google Home Preview - Presence detection not working

Fearomoon — Sat, 10 Dec 2022 08:55:34 GMT

I've done it now... I had to leave the preview, delete the home completely, delete the app, reinstall, set up the home again. then everything worked.

Re: Google Home Preview - Presence detection not working

LeeForsythe — Sat, 10 Dec 2022 09:02:49 GMT

Great to hear. Were you able to rejoin the preview after leaving?

Re: Google Home Preview - Presence detection not working

Fearomoon — Sat, 10 Dec 2022 09:08:07 GMT

yes, but it took another 2 days until the invitation was accepted...unfortunately...

Re: Google Home Preview - Presence detection not working

LeeForsythe — Mon, 12 Dec 2022 23:15:36 GMT

Thanks. It worked for me also although it was a bit of a pain to re-add all my devices.

Re: Google Home Preview - Presence detection not working

Juni — Fri, 16 Dec 2022 21:17:15 GMT

Hi folks.

Thanks for posting here in the Google Nest Community and sorry for the delayed response.

I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.

Thanks,

Juni