topic Removing home/s from home page in Home Automation

Removing home/s from home page

Dougbu — Mon, 12 Dec 2022 20:18:24 GMT

Have a nest thermostat and have a home another home and a house showing on the nest app. All have the same address and nothing else. I only have one house and one thermostat. How do I remove two of these? Also, I set up the thermostat up a couple months back to come on and go off at certain times, now I can’t find this info and nothing shows up on the settings on how to change it. I can’t even see a temp. Where is all of this? Please help. I have a useless thermostat at the moment!

Re: Removing home/s from home page

MplsCustomer — Mon, 12 Dec 2022 21:10:09 GMT

@Dougbu

These are Google Nest's instructions for removing a Google Nest "home/structure". You first want to make sure you have no Google Nest devices in the home(s) you're deleting. You should be able to do that by selecting the "home" in the Google Nest app and Google Home app, and see if any devices are shown.

https://support.google.com/googlenest/answer/9293015?hl=en&co=GENIE.Platform%3DiOS#zippy=%2Cmove-a-nest-product-to-another-home%2Cremove-a-home-from-the-nest-app

Re: Removing home/s from home page

Jake — Fri, 16 Dec 2022 18:28:22 GMT

Hey there,

Thanks so much for the helpful reply MplsCustomer.

I wanted to check in and see if you managed to see MplsCustomer's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Removing home/s from home page

Dougbu — Fri, 16 Dec 2022 20:02:48 GMT

Jake, MplsCustomer's assistance solved my issue and I responded that information, but only God and some internet ethos knows where it went... My only other question, which was part of my response, is can I loose the Nest app and just keep the Google home or do I need to keep both even thought the nest app doesn't allow me to do squat?

Re: Removing home/s from home page

Markjosephp — Mon, 19 Dec 2022 21:27:00 GMT

Hello there,

I wanted to stop by and see how I could help.

Thanks for assisting, @MplsCustomer and Jake.

@Dougbu, Thanks for the update on how you were able to resolve your issue. If you have the Nest Learning Thermostat or the Nest Thermostat E, keep the Nest app as it is their primary app. But you can also use the Google Home app if it pertains to managing homes, inviting members, etc.

Please let us know if you have any further questions; otherwise, we'll close the thread in 24 hours.

Regards,

Mark

Re: Removing home/s from home page

Dougbu — Tue, 20 Dec 2022 00:59:41 GMT

I have other questions! I don't have time at this moment to respond nor will I in the next 48 to 72 hours. I prefer that this not be closed but delayed closing until I have time to ask these questions. Sorry I'm not a tech geek, nor is the war department, but her phone works the nest app and my won't, as a hint of the problem/s.

Re: Removing home/s from home page

AbigailF — Wed, 21 Dec 2022 02:32:29 GMT

Hi Dougbu,

We'll keep this thread open for a few more days to give you time to update us. Let us know if you have any additional questions or clarifications in the meantime.

Best,
Abi

Re: Removing home/s from home page

AbigailF — Mon, 26 Dec 2022 01:37:34 GMT

Hey Dougbu,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Regards,
Abi

Re: Removing home/s from home page

AbigailF — Tue, 27 Dec 2022 02:00:23 GMT

Hello Dougbu,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Abi